Assistant Vice President, Account Management

🕒 Agosto 28

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of EXL

EXL

10.000+ funcionários

🏥 Saúde

🛡️ Seguros

📦 Logística

💰 $2.000.000 Venture Round em 2015-01

Healthcare • Insurance • Logistics

Escolher um parceiro digital vai além das capacidades — trata-se de colaboração e caráter.

Descrição

• Lead and manage a team of account managers, providing guidance and support to ensure effective client relationship management • Develop and execute account management strategies to maximize client retention and growth • Serve as the primary point of contact for key clients, building strong relationships and understanding their business objectives • Collaborate with the consulting team to design and implement innovative insurance solutions tailored to client needs • Monitor and analyze client feedback, identifying areas for improvement and implementing necessary changes • Ensure timely and accurate delivery of services, meeting client expectations and industry standards • Conduct regular performance reviews and provide constructive feedback to the account management team • Stay updated on industry trends and best practices, incorporating new insights into the account management approach • Develop and maintain a robust pipeline of potential clients through networking and lead generation activities • Represent the company at industry events, conferences, and client meetings, promoting our brand and services

🎯 Requisitos

• Bachelor's degree in Business Administration, Insurance, or a related field • 5-8 years of experience in account management, with a proven track record in the insurance industry • Strong leadership and management skills, with the ability to motivate and inspire a team • Excellent communication and interpersonal skills, with a client-centric approach • Demonstrated ability to build and maintain strong client relationships, with a focus on client satisfaction • Experience in consulting or a consulting-like environment is preferred • Proficiency in using CRM systems and other account management tools • Analytical skills with the ability to interpret data and make informed decisions • Strong problem-solving and conflict resolution abilities • Ability to work independently and manage multiple projects simultaneously

🏖️ Benefícios

• Work From Home / remote work arrangement

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