Coordinator – PreAudit Outgoing Correspondence

🕒 Agosto 12

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $15 - $25 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👻 Score fantasma 13%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of EXL

EXL

10.000+ funcionários

🏥 Saúde

🛡️ Seguros

📦 Logística

💰 $2.000.000 Venture Round em 2015-01

Healthcare • Insurance • Logistics

Escolher um parceiro digital vai além das capacidades — trata-se de colaboração e caráter.

Descrição

• Generate, review and prepare files of outgoing Audit Letters daily • Maintain tracking of all outgoing letters using Excel spreadsheets • Meet quality and productivity standards indicated by service level • Comply with HIPAA and other confidentiality regulations • Escalate issues to management and handle follow-up actions as needed • Communicate and report system or workflow issues to appropriate leadership or team members • Monitor and respond to chats from providers • Monitor and respond to internal and external email correspondence • Make outbound calls to providers to assist with portal use, verify address and contact information, and confirm receipt of EXL request letters • Perform other duties supporting the audit process and company-wide programs

🎯 Requisitos

• High school diploma or equivalent • Prior healthcare experience is a plus • Ability to work in an organized, efficient and process-oriented manner • Strong oral and written communication skills and ability to problem solve • Ability to transition between tasks while maintaining attention to detail • Time management, prioritization and multitasking skills • Proficiency in Microsoft Office, especially Excel and Outlook • Comfortable working in a high-volume, fast-paced environment independently or with a team • Comfortable using various software programs • Ability to comply with HIPAA and other confidentiality regulations

🏖️ Benefícios

• Exciting, fast paced and innovative environment • Opportunity to work closely with experienced healthcare consultants • Opportunities to learn aspects of clients’ businesses • Teamwork and time-management skills development • Guidance/coaching through a mentoring program • Senior-level professional advisor assigned to every junior-level employee • Further growth and development opportunities • Benefits information provided at https://www.exlservice.com/us-careers-and-benefits

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