Coordinator, PreAudit Outgoing Correspondence

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🕒 Julho 14

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EXL

SiteLinkedInTodas as Vagas

10.000+ funcionários

🏥 Saúde

🛡️ Seguros

📦 Logística

💰 $2.000.000 Venture Round em 2015-01

Healthcare • Insurance • Logistics

Escolher um parceiro digital vai além das capacidades — trata-se de colaboração e caráter.

Descrição

• Generate, review and prepare files of outgoing Audit Letters on a daily basis. • Maintain tracking of all outgoing letters using Excel spreadsheets • Meet quality and productivity standards as indicated by service level • Comply with HIPAA and other regulations regarding confidentiality of information. • Escalate issues to management and handle for Follow Up action as needed. • Responsible for communication and reporting of any system or workflow issues to the appropriate Leadership or Team Members • Monitor and respond to “Chats” from Providers • Monitor and respond to email correspondence, both internal and external. • Make outbound calls to Providers to assist with using our Portal, verify address, contact info and confirm receipt of EXL Request letters • Other duties as assigned to support the audit process and/or company-wide programs

🎯 Requisitos

• Education: High school diploma or equivalent • Prior Healthcare experience a plus • Demonstrates the ability to work in an organized, efficient and process-oriented manner • Strong oral and written communication skills and the ability to problem solve • Ability to transition from one task to another, while maintaining attention to detail • Possesses time management skills; exhibits solid ability to prioritize work and perform multi-tasks. • Proficient in Microsoft Office, emphasis with Excel and Outlook • Comfortable working in a high-volume, fast-paced environment either with a team or individually • Comfortable using various types of software programs

🏖️ Benefícios

• EXL Health offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. • From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants. • You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth • We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors. • Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.