CRM Manager

🕒 Setembro 21

🗽 New York – Remoto

🗽 New York – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

👻 Score fantasma 17%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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EXL

SiteLinkedInTodas as Vagas

10.000+ funcionários

🏥 Saúde

🛡️ Seguros

📦 Logística

💰 $2.000.000 Venture Round em 2015-01

Healthcare • Insurance • Logistics

Escolher um parceiro digital vai além das capacidades — trata-se de colaboração e caráter.

Descrição

• Drive product, contact, and creative strategies to develop and implement large-scale CRM campaigns optimized using machine learning, predictive modeling, and personalized content • Manage and execute the marketing campaign process from initial request submission to deployment, focusing on outbound channels such as email, SMS, and push • Perform audience segmentation and execution • QA touchpoints, personalization elements, and dynamic content • Build and deploy campaigns • Design and implement A/B and multivariate tests to improve fan strategies and lift conversion rates • Optimize lifecycle CRM campaigns, such as onboarding and reactivation, using insights, analytics, and automation tools to increase fan LTV • Extract key insights and learnings for future optimization and template efficiency • Collaborate with internal stakeholders, partners, and vendors to build effective campaign strategies and meet performance targets

🎯 Requisitos

• Bachelor’s degree with at least 4 years of CRM Marketing or Marketing Automation related work experience • Technical and production responsibilities across Adobe platform (AEP, AJO, CJA) • Experience with Email Service Providers; Epsilon PCM preferred • Experience with personalization tools; Movable Ink preferred • Experience with SMS platforms; Attentive preferred • HTML editing and working knowledge required to make edits to templates • Deep understanding of channel KPIs, A/B testing, metrics, and reporting • Proficiency in Photoshop • Ability to work independently and as a team player • Strong communication skills • Strong project and time management skills with high standards of accuracy and organization • Ability to keep up with a fast-paced production schedule with fluctuating workload • Proven ability to collaborate and manage dependencies on team members supporting campaign launches • Passion for innovation and solving difficult challenges • Passion for sports is a plus

🏖️ Benefícios

• Work From Home / remote work arrangement

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