Senior Deal Desk Manager

🕒 Setembro 3

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $115.000 - $160.000 / ano

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

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👻 Score fantasma 2%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Expel

201 - 500 funcionários

Fundada em 2016

🔒 Cibersegurança

☁️ SaaS

Cybersecurity • SaaS • Technology

A Expel é uma empresa líder em cibersegurança especializada em serviços de Detecção e Resposta Gerenciadas (MDR). Eles oferecem uma variedade de soluções, incluindo investigação de phishing, caça a ameaças e priorização de vulnerabilidades, adaptadas para organizações de todos os tamanhos com proteção 24x7. A Plataforma de Operações de Segurança da Expel, Expel Workbench™, integra-se com a tecnologia existente para aprimorar as operações de segurança. Sua equipe de especialistas e tecnologia avançada ajudam a reduzir o ruído de alertas, responder rapidamente a incidentes e melhorar a postura geral de segurança, permitindo que as organizações se concentrem em suas atividades principais sem se preocupar com ameaças de cibersegurança.

Descrição

• Serve as the go-to resource for quoting, pricing scenarios, discount structures, and non-standard terms • Coach representatives and managers on structuring opportunities early • Run approvals end to end, including deal packages, approval routing, decisions, and rationale • Act as the business-side counterpart in contract negotiations with Legal • Maintain fallback and playbook libraries for commonly negotiated terms • Ensure closed deals satisfy revenue recognition, ARR classification, billing terms, margin thresholds, and approval documentation requirements • Support quarterly close and audits with clean deal records and defensible approval trails • Provide Finance with visibility into late-stage pipeline, discount trends, and deal structures • Own and improve quoting, approval, and contracting stages of the lead-to-cash process • Collaborate with Revenue Operations and Business Systems on Salesforce and CPQ configuration, approval workflows, and reporting • Use data to evaluate performance and determine next steps • Collaborate across Sales, Legal, and Finance to reach fast, defensible decisions

🎯 Requisitos

• 5–8 years of experience, including 3+ years in Deal Desk, sales operations, or revenue operations at a technology company—SaaS strongly preferred • Experience supporting an enterprise or mid-market SaaS sales team through complex, negotiated deals • Working knowledge of SaaS revenue fundamentals: revenue recognition, ARR definitions, contract structures, and standard commercial terms • Hands-on skill with Salesforce and Salesforce CPQ, including approvals and quote configuration • Strong Excel and Google Sheets skills • Judgment to know when to solve, when to escalate, and how to tell a rep no without losing their trust • Strong active listening and conflict management skills • Cybersecurity or managed security experience is a plus, not a requirement • Must reside within the continental United States • Must be authorized to work in the United States • Expel does not currently sponsor immigration visas

🏖️ Benefícios

• Real ownership of the quoting, approval, and contracting process • Room to fix what's broken • Seat at the table with Sales, Legal, and Finance leadership • Environment that values work, ideas, and creativity • Tools, technology, and cross-functional support • Unlimited PTO • Work location flexibility • Up to 24 weeks of parental leave • Excellent health benefits • Variable eligibility • Equity • Occasional travel opportunities

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