Account Manager, Enterprise Growth Strategy

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🕒 Fevereiro 10

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $140.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Extend

Extend

201 - 500 funcionários

🛍️ Comércio Eletrônico

🔌 API

🤝 B2B

eCommerce • API • B2B

A Extend é uma empresa que ajuda os comerciantes a gerar receita e proteger seus clientes por meio de soluções modernas de proteção de produtos e frete. Eles oferecem planos de proteção contra falhas de produtos e danos acidentais, além de problemas de envio, como furtos em varandas e entregas danificadas. A Extend fornece uma plataforma fácil de integrar com plataformas de eCommerce como Shopify e BigCommerce, permitindo que os comerciantes ofereçam facilmente planos de proteção e gerenciem reivindicações, com a maioria sendo resolvida em 90 segundos ou menos. A empresa foca em melhorar as margens de lucro e aprimorar a experiência do cliente, oferecendo um processo fácil de registro de reivindicações e transformando clientes em defensores de longo prazo.

Descrição

• Lead ongoing partnership growth optimizations for Extend’s largest omnichannel merchants. • Develop and lead the growth and merchant relationship management strategy for each strategic relationship you manage. • Monitor and evaluate program performance, leveraging data and insights to identify areas of opportunity that deliver measurable ROI and sustainable growth. • Perform quarterly business reviews with internal and external executive leadership at Fortune 500 retailers and brands. • Drive go-to-market strategies and adoption of new product features across your book of business. • Manage promotional strategy and marketing development budgets. • Deepen strategic relationships by building multi-threaded connections within merchant organizations, from C-suite executives to ICs. • Collaborate with cross-functional leaders (Risk, Analytics, Marketing) to support merchant growth. • Author long-term business plans, thinking at a deeply strategic level about optimization and growth. • Inform product roadmaps and features by gathering customer feedback and conveying market needs.

🎯 Requisitos

• Bachelor’s degree with 5-7 years experience in a dynamic startup environment and/or Big 4 management consulting experience. • A talent for breaking down complex problems and the ability to translate high-level goals into relevant and actionable plans. • In-depth understanding of value drivers in revenue share business models. • Strong executive presence with demonstrated ability to engage C-suite executives and senior stakeholders. • Excellent business acumen, presentation skills, sound decision-making abilities, and strong analytical skills. • Proven experience in project and program management, with a strong understanding of key concepts such as phases, plans, and scope. • Exceptional written and oral communication skills, with a proven ability to collaborate across all organizational levels. • Exceptional cross-functional management skills to work with internal product, strategy and operational teams to achieve results. • Experience with eCommerce, FinTech, and analytics Reporting tools (Tableau, Snowflake, Salesforce, Shopify, etc.) is a plus.

🏖️ Benefícios

• Competitive salary based on experience, with full medical and dental & vision benefits. • Stock in an early-stage startup growing quickly. • Generous, flexible paid time off policy. • 401(k) with Financial Guidance from Morgan Stanley.

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