Account Executive

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FACTS

201 - 500 funcionários

📚 Educação

💸 Finanças

☁️ SaaS

Education • Finance • SaaS

A FACTS é uma empresa especializada em fornecer tecnologia educacional moderna e serviços de aprendizado voltados para apoiar o crescimento de escolas, empresas e comunidades de fé. Com mais de 35 anos de experiência, a FACTS oferece soluções em tecnologia educacional, gestão financeira e ambientes de aprendizado personalizados. Eles atendem escolas de ensino fundamental e médio, facilitam a formação de fé online e simplificam processos administrativos para atender às necessidades únicas de seus clientes. A FACTS ajuda a melhorar os resultados educacionais oferecendo desenvolvimento profissional para professores e programas instrucionais. Suas soluções de gestão financeira simplificam o gerenciamento de mensalidades, auxílio financeiro e esforços de arrecadação de fundos.

Descrição

• Build positive line of communication (based on mutual respect, trust, integrity, and clear, honest and open dialog) to maintain and enhance relationships with clients. • Ownership of overall client satisfaction by proactively anticipating client needs and maintaining contact with clients to ensure FACTS is meeting their needs. • Meet face to face with each client at least two times per year at school location. • Assist in the coordination of sales and product revisions to existing clients. • Work closely across FACTS Operations and technical teams to resolve client related problems and issues. • Advocate for client needs, such as new features, services and programs needed to enhance the level of services and solutions offered by FACTS. • Actively participate in the evaluation of new product client requests. • Work closely with technical support to understand the breadth and limitations of the client product solutions. • Leverage relationships to expand FACTS solutions utilized by exiting clients. • Attend trade shows, conference and other events as needed to support client communication and engagement. • Gather competitive information to assist in continually evaluating market position. • Facilitate timely communication with FACTS Sales and Account Managers regarding client related issues. • Work collaboratively with RVP Team, Account Managers, and other departments to develop a strategic customer service plan and to resolve any customer issues.

🎯 Requisitos

• Minimum of 4-year undergraduate degree (or equivalent), preferably in business and/or technology. • 3-5 years of sales and account management experience. • Background in Private or public education market is a plus.

🏖️ Benefícios

• medical • dental • vision • HSA and FSA • generous earned time off • 401K/student loan repayment • life insurance & AD&D insurance • employee assistance program • employee stock purchase program • tuition reimbursement • performance-based incentive pay • short- and long-term disability • robust wellness program

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