Digital Store Director – Connectivity & Power Solutions

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🕒 Setembro 21

🔔 Pennsylvania – Remoto

🔔 Pennsylvania – Remote

💵 $130.000 - $150.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

👻 Score fantasma 0%

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GCG

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

📦 Logística

🏭 Manufatura

🏛️ Governo

Logistics • Manufacturing • Government

A GCG é uma plataforma digital que oferece acesso a um protótipo de uma versão online do Diário Oficial Federal dos EUA. Ela serve como um recurso informativo não oficial, apresentando informações regulamentares de várias agências governamentais em formato XML. A plataforma visa melhorar a compreensão dos usuários sobre o Diário Oficial Federal e aprimorar a acessibilidade dos documentos federais, almejando um status legal oficial, conforme concedido pelo Comitê Administrativo do Registro Federal (ACFR) no futuro.

Descrição

• Own the commercial performance of GCG’s digital storefront, including online revenue, gross margin, conversion, qualified lead generation, customer adoption, retention, engagement, and site performance • Develop and execute strategies to grow digital revenue through product assortment, merchandising, pricing, inventory visibility, and the buying experience • Optimize Buy Now and Request for Quote pathways using funnel analysis, customer behavior data, A/B testing, and experimentation • Strengthen digital lead generation through landing pages, forms, product inquiry experiences, and Contact an Expert pathways • Define, monitor, and communicate key performance indicators • Manage public and customer-specific online pricing with commercial and functional teams • Partner with Sales to increase adoption of online ordering, account management, and Request for Quote tools • Develop onboarding, retention, re-engagement, reorder, loyalty, and account-based incentive strategies • Deliver personalized digital experiences, including contract pricing, account-specific product visibility, order history, reorder tools, and product recommendations • Own the quality and commercial effectiveness of the digital product catalog • Lead digital product launches from setup through content development, pricing coordination, category placement, search visibility, and launch readiness • Improve product discovery and basket size through taxonomy, navigation, filters, search optimization, product ranking, cross-sell, and upsell strategies • Oversee storefront performance, availability, and customer-facing functionality • Serve as primary business administrator for the Optimizely B2B Commerce platform • Lead identification, prioritization, testing, and resolution of platform issues • Partner with Information Technology, developers, vendors, and stakeholders on platform stability, integrations, data quality, security, and fraud safeguards • Translate digital priorities into requirements, project plans, development tickets, testing plans, launch activities, and measurable outcomes • Build partnerships across Sales, Marketing, Procurement, Operations, Finance, Customer Service, Information Technology, product teams, and external platform partners • Communicate digital-store performance, customer trends, commercial opportunities, platform risks, and priorities to senior leaders • Lead, coach, and develop team members • Perform other duties as assigned

🎯 Requisitos

• At least five years of progressively responsible ecommerce, digital commerce, digital merchandising, or related experience • Demonstrated experience owning or materially influencing digital revenue, conversion rates, qualified lead generation, customer engagement, or ecommerce growth • Experience managing a digital storefront or ecommerce platform, including product catalog management, pricing, merchandising, search, navigation, checkout, Request for Quote workflows, or user experience • Strong understanding of ecommerce performance metrics • Experience translating digital and transactional data into practical recommendations • Strong knowledge of product catalog structure, product attributes, taxonomy, onsite search, navigation, product-detail pages, and related ecommerce operations • Experience coordinating cross-functional work with Sales, Marketing, Operations, Procurement, Information Technology, Customer Service, or related business teams • Ability to lead people effectively while contributing directly to platform, merchandising, analytical, and operational work • Strong analytical and problem-solving skills • Excellent organizational and execution skills • Strong written and verbal communication skills • Ability to work independently, take initiative, develop practical solutions, and drive measurable results • Proficiency with Microsoft Office applications, particularly Excel • Ability to travel approximately 10% • Bachelor’s degree in Business, Marketing, Ecommerce, Analytics, or a related field, or equivalent relevant experience (preferred) • Experience in a business-to-business ecommerce environment or with technical, industrial, electrical, wire and cable, automation, connectivity, or distribution products (preferred) • Experience with Optimizely B2B Commerce or a comparable enterprise ecommerce platform (preferred) • Experience with enterprise resource planning systems, customer relationship management platforms, product information management tools, analytics platforms, and third-party ecommerce integrations (preferred) • Experience managing customer-specific pricing, contract pricing, complex product catalogs, Request for Quote workflows, or account-based digital commerce experiences (preferred) • Familiarity with experimentation, A/B testing, customer cohort analysis, digital personalization, automated reorder programs, loyalty strategies, and customer re-engagement workflows (preferred) • Experience partnering with development teams or external agencies through formal ticketing, prioritization, testing, and release-management processes (preferred)

🏖️ Benefícios

• Eligibility for annual bonus based on company and individual performance • Multiple medical plan options (CDHP and PPO) • Company-paid life and disability insurance • 401(k) with company match • Supplemental critical illness, accident, and hospital indemnity plans • PTO plan with paid holidays • Paid parental leave • Paid compassionate care leave • Employee Assistance Program (EAP) • Wellness incentives • Telehealth access • Dental and vision plans • FSAs/HSAs with company contributions • Pet insurance • Legal services • ID theft protection