National Account Manager

🕒 Setembro 26

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

👻 Score fantasma 13%

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Festool USA

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1925

🔧 Hardware

🏭 Manufatura

🤝 B2B

Hardware • Manufacturing • B2B

A Festool USA é a divisão nos Estados Unidos da Festool, um fabricante tradicional de ferramentas elétricas de nível profissional, acessórios e soluções de sistema para profissões como marcenaria, fabricação de móveis, pintura/drywall, remodelação e construção. A empresa vende ferramentas elétricas com fio e sem fio (serras, lixadeiras, tupias, furadeiras, junções DOMINO, osciladores, plainas, etc. ), extratores de pó e sistemas de filtração, consumíveis (abrasivos, lâminas), soluções de armazenamento (sistema Systainer) e serviços relacionados, incluindo afiação, reparos, registro de garantia e suporte ao revendedor. A Festool USA enfatiza ferramentas duráveis, precisas e fluxos de trabalho integrados (gerenciamento de pó, armazenamento, conectividade de aplicativos) voltados para profissionais e trabalhadores exigentes.

Descrição

• Own commercial performance and growth of assigned national accounts, including revenue, profitability, forecasting, relationships, and account-plan execution • Develop annual customer business plans aligned with Festool growth objectives and customer priorities • Build relationships with senior leadership and customer merchandising, purchasing, e-commerce, marketing, finance, and operations teams • Identify and quantify growth opportunities across assortment expansion, new products, e-commerce, marketplaces, campaigns, and strategic initiatives • Own customer assortment strategy, distribution expansion, assortment productivity, new product introductions, and share growth • Lead integrated account planning with Marketing and Digital teams • Develop bottom-up forecasts tied to growth opportunities, commitments, assortment changes, and product launches • Lead customer business reviews, line reviews, and strategic planning discussions • Lead commercial negotiations involving contracts, dealer programs, SPAs, assortment, terms, investments, and commitments • Translate product launches, campaigns, and commercial initiatives into customer-specific sales plans • Partner with Marketing and Digital teams to improve online visibility, conversion, digital merchandising, content, and e-commerce sales • Analyze sales, customer, market, and digital performance data to identify trends, risks, whitespace, and opportunities • Represent the customer internally through feedback, competitive intelligence, opportunities, and barriers • Coordinate internal resources and ensure account-strategy ownership and follow-through • Maintain Salesforce as the source of truth for account plans, activity, opportunities, pipeline, and forecasts • Represent Festool at customer meetings, dealer events, trade shows, line reviews, and strategic account activities • Increase Festool's share of wallet and strengthen long-term customer relationships

🎯 Requisitos

• Demonstrated sales or business development experience with direct responsibility for prospecting, winning new business, and growing customer revenue • 7+ years of progressive sales, national account, or key account management experience with high-volume, complex customers • Track record of sustained revenue growth, expanded strategic customer relationships, and measurable business results • Ability to introduce new commercial approaches and challenge existing assumptions • Experience developing and executing annual account business plans, forecasts, and growth strategies • Strong commercial and financial acumen, including profitability evaluation and revenue-impact analysis • Negotiation experience covering customer programs, contracts, assortment, commercial terms, investments, and commitments • Experience influencing senior customer decision makers across multiple functions • Strong analytical skills using sales and customer data • Strong understanding of e-commerce and omnichannel retail • Experience with CRM platforms such as Salesforce • Strong presentation and communication skills; experience leading customer business reviews and strategic account discussions • Ability to lead cross-functional initiatives without direct reporting authority • Highly accountable, self-directed, and able to balance strategy with execution • Ability and willingness to travel as required (approximately 30%) • Bachelor's degree in Business, Sales, Marketing, or a related field (preferred) • Preferred: experience with national retail, dealer, distribution, or e-commerce accounts; physical retail and e-commerce businesses; assortment planning; new product introductions; promotional programs; joint business planning; dealer/distribution go-to-market models; cross-functional customer growth plans; professional tools, construction, woodworking, paint, durable goods, or related industries

🏖️ Benefícios

• 2024 Best Places to Work recipient and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance and more • Comprehensive benefits package • Paid holidays following statutory and provincial laws • Generous vacation/PTO package • Continuing educational reimbursement benefits upon eligibility • Medical, dental, vision, short/long-term disability insurance • Optional life insurance • RRSP with company match up to 6% • Company-arranged paid corporate volunteer day • Competitive wages and benefits • Parental paid leave policy • Leadership training programs • Wellness initiatives • Employee-led resource groups, including Leadership Advisory Council, Festool Fun Committee, and Ladies of Festool Team • Several charitable initiatives across the U.S. and globally