Partner Account Manager

🕒 Ontem

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $148.400 - $233.200 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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FICO

1001 - 5000 funcionários

Fundada em 1956

💸 Finanças

🤖 Inteligência Artificial

☁️ SaaS

Finance • Artificial Intelligence • SaaS

FICO é uma empresa líder em analytics e software, reconhecida pelo FICO® Score, uma ferramenta amplamente utilizada por credores para avaliar o risco de crédito. A empresa oferece uma plataforma abrangente que aproveita dados, IA e machine learning para impulsionar a tomada de decisões inteligentes e o engajamento de clientes em diversos setores. As soluções da FICO abrangem detecção de fraudes, credit scoring e gestão do ciclo de vida do cliente, tornando-a vital para segmentos como serviços financeiros e telecomunicações. Seus produtos inovadores ajudam as empresas a otimizar resultados por meio de analytics em tempo real, composabilidade de negócios e gestão de cenários.

Descrição

• Own a portfolio of key/strategic partners, serving as the primary contact and trusted advisor to the account. • Establish and maintain strong relationships within key partner accounts to ensure alignment and drive mutual business outcomes. • Co-develop and execute joint go-to-market plans that drive revenue growth, adoption, and deepen market penetration. • Partner closely and collaborate with other B2B segments (MCM/CL/Auto) to understand their strategic goals and align the PAM goals to them. • Be a trusted advisor, both internally and externally, to drive the proper messaging and awareness for different solutions (i.e. UltraFICO/Plaid, DLP, 10T, etc.). • Join meetings with team members from other segments to be the solution specialist for the strategic solutions owned by our team (UltraFICO, DLP, etc.). • Lead partner enablement by delivering training, sales tools, and product education that help partners effectively position and sell FICO Scores to their clients. • Collaborate with internal teams (marketing, product, analytics) to align partner needs to our innovations/roadmap. • Advocate for partners internally, capturing feedback and translating it into product improvements, new features, and differentiated solutions by vertical. • Negotiate and manage partner agreements, including renewals, expansions, and commercial terms, in coordination with internal teams (legal/finance). • Maintain accurate client records and pipeline activities in CRM systems and track to KPI’s/KPM’s. • Monitor partner performance including revenue, pipeline, and market penetration; analyze data to surface insights and recommend actions to optimize growth. • Own the Strategic Business Plan development along w/ internal & external stakeholders and use as a living document to drive future growth and progress. • Stay current on the competitive landscape, regulatory changes, and industry trends to expertly help partners leverage FICO solutions to drive business outcomes. • Be the “face of FICO” to strategic partners and the broader industry through client meetings, conferences, speaking engagements, and promotion of FICO initiatives.

🎯 Requisitos

• 7+ years of substantial experience in financial services with partner account management. • Excellent communication, organization, and follow‑up skills with a strong customer focus. • Comfort operating in a matrixed, cross‑functional environment. • Proven experience building strategic partnerships with lenders using a consultative approach, with demonstrated success engaging at the C-suite and executive level. • Established professional network of decision-makers and influencers within mortgage tri-merge reseller space. • Strong ability to listen actively to partner needs and translate complex technical capabilities into compelling business value propositions. • Excellent relationship management, project coordination, and follow-through capabilities with multiple stakeholder groups. • Ability to travel, depending on partner meeting schedules and industry events.

🏖️ Benefícios

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences in a high-profile role. • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

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