Strategic Account Partner

🕒 Julho 16

🏄 California – Remoto

🏄 California – Remote

💵 $200.000 - $250.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

🤝 Parceiro de Cliente

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Fieldguide

SiteLinkedInTodas as Vagas

11 - 50 funcionários

💼 Consultoria

🏥 Saúde

🤖 Inteligência Artificial

Consulting • Healthcare • Artificial Intelligence

Fieldguide é uma plataforma moderna de IA premiada, projetada para empresas de consultoria e auditoria. Ela ajuda a otimizar os compromissos, aumentar a eficiência e melhorar a satisfação do cliente por meio de suas análises de engajamento de ponta a ponta. A plataforma suporta vários serviços, incluindo consultoria de risco, cibersegurança e privacidade, conformidade regulatória, preparação para SOC e auditorias, auditorias de TI e auditorias financeiras. Fieldguide se integra com ferramentas de produtividade e TI populares para proporcionar uma experiência de usuário contínua, permitindo o gerenciamento automatizado de solicitações, documentos e relatórios. Confiada pelas principais empresas do setor, a Fieldguide aprimora a prática de serviços de auditoria e consultoria com inovações impulsionadas por IA que economizam tempo e melhoram as margens.

Descrição

• Build and own enterprise-wide account plans that align Fieldguide’s strategic value with the customer’s vision, priorities, and business outcomes. • Coordinate and drive cross-practice initiatives — connecting Advisory, Audit, Technology, and operational leaders with internal Fieldguide product and delivery resources. • Partner with the Strat AE on expansion opportunity identification, prioritization, and execution. • Serve as a trusted advisor and point of strategic coordination across executives and senior leaders at customer organizations. • Facilitate executive business reviews (EBRs) and alignment sessions that reinforce value delivered, unlock sponsorship, and deepen strategic partnerships. • Orchestrate internal Fieldguide teams (AE. ELTm Product, CSE, CS, RevOps, Marketing) to remove blockers, streamline delivery, and ensure proactive outcomes. • Act as the integrated linchpin across functions — reducing friction and accelerating customer momentum. • Establish playbooks, frameworks, and repeatable patterns for managing enterprise complexity, tracking initiatives, and reporting progress. • Use qualitative insights and quantitative signals to inform strategic decisions and improve customer experience and outcomes. • Advocate for customer needs internally — shaping product and roadmap discussions based on deep customer insights. • Represent Fieldguide at customer events, industry forums, and executive gatherings to elevate Fieldguide’s brand and strategic value.

🎯 Requisitos

• Strategic thinker with 8+ years of experience in enterprise account leadership, program leadership, or customer success strategy. • Proven success managing complex, multi-threaded customer relationships at scale. • Exceptional communicator with executive presence and a consultative approach to building trust. • Able to influence without authority — internally and externally. • Comfortable navigating ambiguity, driving alignment across teams, and accelerating outcomes in fast-paced environments. • Deep empathy for customers and a passion for enabling their success. • Experience in SaaS, enterprise software, or professional services is a plus.

🏖️ Benefícios

• Competitive compensation packages with meaningful ownership • Unlimited PTO • 401k • Wellness benefits starting on your first day • Technology & Work from Home reimbursement • Flexible work schedules