Assistant Director, IT Operations

🕒 Maio 30

🐊 Florida, Kentucky, +4 estados a mais – Remoto

🐊 Florida – Remote 🐎 Kentucky – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

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First Merchants Corporation

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1893

🏦 Bancário

💸 Finanças

Banking • Finance

<First Merchants Corporation> A First Merchants Corporation é uma holding bancária regional que oferece serviços bancários para consumidores, pequenas empresas, empresas comerciais e gestão de patrimônio privado. Oferece contas de depósito, empréstimos (hipotecas, home equity, veículos, comerciais e empréstimos SBA), gestão de tesouraria e liquidez, serviços de adquirência, gestão de aposentadoria e investimentos, e banco online/mobile. A empresa enfatiza o apoio à comunidade, educação financeira e serviço em agências locais, sendo assegurada pelo FDIC e um Credor de Habitação Igualitária.

Descrição

• Ensure maximum value is attained from applications and manage application standards. • Provide leadership on key projects aimed at improving process performance. • Deliver superior quality service and product support for bank customers. • Provide quality application support service to internal customers on all digital systems. • Own and manage end-users requests using the established work order management system. • Communicate, coordinate and resolve all issues regarding service quality. • Ensure maximum system uptime on all applications from a support perspective. • Escalate issues internally or to vendor for resolution as required. • Ensure data integrity is maintained. • Keep applications current with vendor releases, patches and other requirements. • Manage and administer activities related to all applications including implementation and management of interfaces.

🎯 Requisitos

• High school diploma or equivalent (GED). • Over five (5) years of related management experience. • Bachelor’s degree in business, technology or related field (a plus). • Prior experience in related role at a financial institution (a plus). • Lead or participated in merger/acquisition integration activities (a plus).

🏖️ Benefícios

• Base Pay PLUS Bonuses • Medical, Dental and Vision Insurance • 401k • Health Savings and Flexible Spending Accounts • Vacation/Sick Time • Paid Holidays • Paid Parental Leave • Tuition Reimbursement • Additional Benefits