Account Executive, Cards

🕒 5 dias atrás

🧀 Wisconsin – Remoto

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⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🧑‍💼 Executivo de Contas

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Fiserv

Fiserv

10.000+ funcionários

Fundada em 1984

💸 Finanças

💳 Fintech

🏦 Bancário

Finance • Fintech • Banking

A Fiserv é uma provedora global líder de soluções de tecnologia para serviços financeiros. A empresa oferece um amplo portfólio, incluindo pagamentos e tecnologia para serviços financeiros voltados a pessoas físicas, empresas e instituições financeiras. A Fiserv atende diversos segmentos — grandes corporações, pequenas empresas, instituições financeiras, cooperativas de crédito e o setor público — com soluções de banking digital, processamento de pagamentos e comércio. Suas plataformas permitem que fintechs e provedores de software integrem e monetizem pagamentos de forma eficiente. Além disso, a Fiserv tem compromisso com responsabilidade social corporativa e conta com iniciativas de apoio a negócios diversos e de pequeno porte.

Descrição

• Manage a regular meeting cadence with each client in your territory, both onsite and remotely. • Educate clients on Fiserv happenings and our impact on their organization. • Create an easy environment for clients to interact with and communicate with you and Fiserv. • Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction. • Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects. • Coordinate team education on Digital Channels and Electronic Payments products as needed. • Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues. • Support client visits and conferences and ensure billing accuracy.

🎯 Requisitos

• 2+ years experience in client relationship management, service delivery, and/or sales to C-Level executives. • Experience in electronic banking, mobile banking, and/or payments. • Bachelor’s degree, and/or equivalent military experience. • Experience with eCRM software such as Salesforce. • Working knowledge of Fiserv account processing products, online banking products, and business units. • Experience with Fiserv systems or applications. • Additional certifications in banking or financial technology fields. • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role.

🏖️ Benefícios

• Fuel Your Life program to support your physical, financial, social, and emotional well-being. • Paid holidays and generous time away policies. • No-cost mental health support through Employee Assistance Programs. • Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. • Eight Employee Resource Groups to foster a collaborative culture and expand your network. • Unparalleled professional growth with training, development, and internal mobility opportunities. • Medical, dental, vision, life, and disability insurance options available from day one. • Retirement planning and discounted shares with the Employee Stock Purchase Plan. • Tuition assistance and reimbursement program. • Paid parental, caregiver, and military leave.

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