Digital Account Executive

🕒 Maio 24

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Fiserv

Fiserv

10.000+ funcionários

Fundada em 1984

💸 Finanças

💳 Fintech

🏦 Bancário

Finance • Fintech • Banking

A Fiserv é uma provedora global líder de soluções de tecnologia para serviços financeiros. A empresa oferece um amplo portfólio, incluindo pagamentos e tecnologia para serviços financeiros voltados a pessoas físicas, empresas e instituições financeiras. A Fiserv atende diversos segmentos — grandes corporações, pequenas empresas, instituições financeiras, cooperativas de crédito e o setor público — com soluções de banking digital, processamento de pagamentos e comércio. Suas plataformas permitem que fintechs e provedores de software integrem e monetizem pagamentos de forma eficiente. Além disso, a Fiserv tem compromisso com responsabilidade social corporativa e conta com iniciativas de apoio a negócios diversos e de pequeno porte.

Descrição

• Manage a regular meeting cadence with each client in your territory, both onsite and remotely • Educate clients on Fiserv happenings and our impact on their organization • Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value and satisfaction • Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects • Coordinate team education on Digital Channels and Electronic Payments products as needed • Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues • Support client visits and conferences and ensure billing accuracy

🎯 Requisitos

• 5+ years of experience in client relationship management, service delivery, and/or sales to C-Level executives • Experience in electronic banking, mobile banking, and/or payments • Bachelor’s degree in business or other applicable discipline, and/or equivalent military experience • You must currently possess valid and unrestricted U.S. work authorization

🏖️ Benefícios

• Paid holidays • Generous time off policies • Recharge & Refuel time for qualifying associates • Free counseling through our EAP • Competitive salaries • Fiserv 401(k) Savings Plan • Employee Stock Purchase Plan • Living Proof program where you can exchange points for a variety of rewards • Medical, dental, vision, life and disability insurance options • Range of well-being resources through our Fuel Your Life program • Training, development, certification, and internal mobility opportunities • Employee Resource Groups that promote our diverse and inclusive culture

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