Integrated Marketing Manager – Contract

🕒 Maio 6

🇺🇸 Estados Unidos – Remoto (EUA)

⏳ Contrato/Temporário

🟡 Pleno

🟠 Sênior

🎯 Marketing

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Five9

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2001

☁️ SaaS

🤖 Inteligência Artificial

📡 Telecomunicações

SaaS • Artificial Intelligence • Telecommunications

Five9 é um provedor líder de software de contact center em nuvem, reconhecido como líder no Quadrante Mágico do Gartner para CCaaS. A empresa oferece ferramentas abrangentes para automação de fluxos de trabalho e melhora do engajamento do cliente através de soluções impulsionadas por IA. Sua plataforma integra sistemas CRM e UC para fornecer experiências perfeitas a agentes e clientes em vários canais, como voz, e-mail, chat e SMS. Five9 capacita as empresas a elevar a satisfação do cliente e impulsionar resultados de negócios, oferecendo soluções de atendimento personalizadas e eficientes.

Descrição

• Be the interlock between Product Marketing and Regions on big bet topics and campaign definition • Manage individual marketing campaigns as prioritized • Alignment with digital: web and demand gen and AR/ PR teams for an integrated execution • Orchestrate content creation and execution across Product Marketing, 3rd party agencies and digital platforms, including digital and web assets, events, videos, surveys, strategic content and creative, etc. • Plan and execute end-to-end multi-channel global campaigns and optimization for marketing campaigns, programs such as programmatic, webinars, adhoc emails, nurtures, events etc. • Manage and organize campaign documentation, plans, performance data/ report etc. • Collaborate with Content team and develop campaign focused messaging for campaign specific deliverables (ie. Ads, landing pages, etc.) and ensure consistent brand voice and messaging across all marketing channels for top tier campaigns and assets. • Partner with product management and sales enablement teams to align marketing efforts with product launches and sales objectives for campaign deliverables.

🎯 Requisitos

• Seasoned marketer with a data-driven, customer-centric approach • 5+ years of SaaS experience in successfully running global, integrated campaigns to improve conversions • Highly collaborative individual able to juggle multiple priorities and get things done • Ability to navigate matrix situations and represent the team with integrity, professionalism, and self-sufficiency. • Excellent written and verbal communication skills, creative and analytical mindset • Problem solving skills - unraveling and solving business process issues • 5+ years’ experience with Marketing and analytics Tools such as Eloqua, Pardot, Marketo, SFDC, Domo, Google Analytics and more • Self-starter, with a passion for building • Strategic Thinking: Ability to map the customer journey, workback timelines, and identify key moments to engage audiences.

🏖️ Benefícios

• Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.