Solutions Engineer

🕒 Agosto 5

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of FMX

FMX

51 - 200 funcionários

🏭 Manufatura

🏥 Saúde

🏨 Hospitalidade

Manufacturing • Healthcare • Hospitality

A FMX é uma fornecedora líder em soluções de gestão de instalações e manutenção, projetadas para otimizar processos, aumentar a produtividade de ativos e fornecer insights acionáveis para eficiência operacional ideal. A FMX atende uma ampla variedade de indústrias, incluindo educação K-12, ensino superior, governo municipal, manufatura, restaurantes, gestão de propriedades, saúde e organizações religiosas. Seu software abrangente conta com módulos para gestão de instalações, gestão de manutenção, gestão de ordens de serviço, manutenção preventiva, manutenção de equipamentos e gestão de inventário. Com foco na facilidade de uso e no suporte ao cliente, a FMX ajuda organizações de todos os tamanhos a otimizar suas operações de manutenção e reduzir custos, tornando-se uma escolha confiável para necessidades de gestão de instalações em vários setores.

Descrição

• Provide technical support to Account Executives and Account Managers throughout the FMX sales process • Identify innovative solutions and spot product opportunities during the sales cycle • Serve as a liaison between the product team and other company departments • Prepare and deliver technical product and service presentations • Support technical demos involving unique workflows, third-party integrations, and new challenges • Partner with sales executives on presentations for enterprise deals • Participate in onsite demonstrations for enterprise accounts, with 10–20% travel • Demonstrate innovative technology during the sales process to identify additional problems • Attend and contribute to weekly and quarterly sales and customer success meetings • Build trusted prospect relationships and understand business requirements driving product changes • Attend development standups and quarterly strategy sessions • Collect and document competitive intelligence • Communicate client and prospect needs to the product team for future enhancements • Organize prospect themes and trends and communicate them to executives and the product team

🎯 Requisitos

• At least 3 years of experience as a Solutions Engineer or in a similar professional role • Knowledge of or direct experience in software development • Practical experience with building or industrial automation systems • Proven ability to integrate various software packages effectively • Desire and ability to learn new technologies and apply them to real-world business challenges • High coachability and rapid adaptability • Exceptional attention to detail • Strong task management and organizational abilities • Outstanding written, verbal, and presentation communication skills • Ability to quickly establish relationships, especially over the phone • Effective problem-solving skills for prospect and customer issues • Ability to actively listen, identify core needs, and align solutions with FMX • Alignment with FMX core values: Teamwork, Excellence, and Integrity • Successful candidates must complete a background check before onboarding

🏖️ Benefícios

• Significant influence over product direction and company future • 100% company-paid health, dental, and vision insurance • Remote-first work arrangement • Annual all-company event • Free snacks, beverages, and office kegerator when in the office • Company-sponsored laptop and headset • Up to $500 home office stipend for equipment, furniture, and accessories • $60/month toward home internet connection • Generous PTO and UTO (unplanned time off) policies • Flexible schedule • Collaborative culture and close-knit team • Base salary • Company Performance Bonus eligibility • 401(k) • Short- and long-term disability insurance • Life insurance

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