Senior Product Manager

🕒 Julho 8

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

✅ Gerente de Produto

👻 Score fantasma 17%

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Follett Software

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1983

💼 Consultoria

📦 Logística

📚 Educação

Consulting • Logistics • Education

A Follett Software é uma empresa que oferece um conjunto de soluções tecnológicas integradas projetadas para simplificar processos e aprimorar a gestão de recursos em instituições educacionais, como escolas e distritos. Essas soluções incluem softwares para gerenciamento de bibliotecas, sistemas de informação estudantil, gestão de recursos, gestão de dispositivos e gestão de instalações, todos voltados para melhorar a eficiência e impulsionar o sucesso dos alunos. A empresa também oferece extensos serviços de suporte, incluindo consultoria, implementação e treinamento, para garantir que os clientes obtenham o máximo valor de suas assinaturas de software. Ao otimizar a gestão de recursos e a utilização de dados, a Follett Software capacita os educadores a focar na educação e no crescimento dos alunos.

Descrição

• Own the end-to-end ecommerce product experience, from discovery and search through checkout and post-purchase, including vision, roadmap, prioritization, execution, and learning. • Design and run experiments to optimize conversion metrics, reduce friction in the purchase journey, and drive measurable improvements in educator adoption and spending. • Balance the competing needs of two primary customers: educators who need accessible, high-quality content for their classrooms, and content partners whose business and strategic growth depend on Follett's marketplace. • Partner closely with Engineering, Design, and Data to translate strategy into actionable requirements, A/B test hypotheses, and rapidly iterate based on user behavior and business impact. • Conduct ongoing customer research and gather market insights to understand educator needs, pain points in content discovery and purchasing, and barriers to adoption. • Define and communicate product strategy, roadmap direction, and success criteria in a way that aligns teams around educator value and sustainable business growth. • Use analytics and experimentation to evaluate product performance, identify opportunities for conversion improvement, and make data-informed prioritization decisions. • Collaborate with Customer Success, Support, Sales, and Marketing to understand educator feedback, refine messaging around value and academic rigor, and ensure strong product-market alignment. • Identify dependencies, risks, and tradeoffs early, particularly where educator needs and content partner interests diverge, and work pragmatically across functions to resolve conflicts. • Represent the product and strategy clearly to internal stakeholders through roadmap updates, experiment results, performance insights, and business recommendations. • Stay informed on K-12 trends, educator challenges, content distribution models, competitive dynamics, and emerging technology to maintain product relevance and marketplace competitiveness. • Other responsibilities as assigned

🎯 Requisitos

• Bachelor's degree in business, technology, education, or a related field; equivalent experience may be considered. MBA or similar advanced business or product training is a plus. • 5+ years of product management experience in ecommerce, SaaS, EdTech or other digital marketplaces with a track record of optimizing conversion and driving revenue growth. • Demonstrated expertise in running A/B tests, designing experiments, and leveraging quantitative analysis to inform product decisions and measure business impact. • Strong understanding of ecommerce fundamentals, including user psychology, conversion funnel optimization, pricing strategy, and marketplace dynamics. • Ability to balance competing stakeholder needs with pragmatism—experience navigating tension between different customer segments or business models is highly valuable. • Deep customer empathy with a proven ability to understand and articulate user pain points, translate them into product insights, and build solutions that resonate with educators. • Excellent strategic thinking and problem-solving skills, with the ability to balance long-term vision with near-term execution and experimentation velocity. • Proven success working cross-functionally and building alignment among Product, Engineering, Design, Data, and go-to-market stakeholders on shared goals. • Excellent written and verbal communication skills, including the ability to influence stakeholders at multiple levels and present findings compellingly. • Experience using data and analytics to assess product performance, identify conversion bottlenecks, and support evidence-based decision-making. • Familiarity with Agile product development practices and modern product management tools is preferred. • Experience in K-12 education, EdTech, library services, instructional materials, or adjacent spaces is strongly preferred. • Direct experience building or optimizing marketplace platforms, managing multi-sided supply and demand, or working on ecommerce products is a significant plus.

🏖️ Benefícios

• Fully remote work, giving you the flexibility to do your best work from anywhere in the continental U.S. (unless otherwise noted) • Subsidized healthcare plans, including orthodontic coverage, with HSA option that includes employer matching • Company-paid disability and life insurance, with the option to enhance coverage through voluntary plans • Robust Paid Time Off, including Flex PTO for salaried roles, paid parental leave, company holidays, and paid volunteer service time • Retirement savings with employer match, vesting every pay period • Flexible Spending Accounts for healthcare and dependent care • Optional supplemental coverages, such as accident, hospital, and critical illness insurance, identity theft and credit monitoring, and legal protection services • Meaningful recognition and tangible rewards that celebrate achievements, fuel motivation, and recognize both individual and team success