Client Success Manager

Vaga não está no LinkedIn

🕒 Junho 18

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Force Therapeutics

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2010

🏥 Saúde

⚕️ Seguro de Saúde

💰 $21.000.000 Venture Round em 2018-11

Healthcare • Healthcare Insurance • Software as a Service (CaaS)

A Force Therapeutics é uma empresa de tecnologia em saúde especializada em cuidado digital de pacientes, particularmente para aqueles que estão passando por tratamentos musculoesqueléticos. Oferece uma plataforma para provedores ortopédicos melhorarem o atendimento presencial com pontos de contato digitais automatizados, aprimorando o engajamento do paciente e os resultados da recuperação. A Force Therapeutics visa transferir o cuidado para o ambiente domiciliar sem reduzir a qualidade, apoiando a conformidade com os padrões CMS PROMs e permitindo uma melhor gestão de dados com integração aos Registros Eletrônicos de Saúde (EHR). Com foco na educação do paciente, a empresa fornece uma robusta biblioteca de conteúdo clinicamente validado, personalizada para caminhos de recuperação individuais. A empresa é confiada por grandes organizações de saúde em todo o país e busca reduzir a variação clínica enquanto aprimora a eficiência do provedor por meio da Inteligência Clínica.

Descrição

• You create a culture of alignment, collaboration, and accountability with our client stakeholders to drive loyalty. • Deliver and communicate business results and impact to drive high levels of client retention and support new expansion opportunities. • Conduct regular meetings and business reviews to monitor progress and success of the overall client relationship. • Leverage best-practices to enable optimal client engagement, satisfaction and results that meet the client’s business objectives. • Create client relationships where they are champions of Force who provide references, case studies, and testimonials. • Proactively identify expansion opportunities within your client base and engage your aligned Strategic Account Executive to drive expansions forward. • Act as the voice of the client within the company, advocating for their requests and feedback.

🎯 Requisitos

• 2-4 years of experience in account management, customer success, or similar customer-facing roles within the healthcare sector. • Exceptional Communication Skills: You’re a talented and clear communicator who has experience presenting to large groups and high level stakeholders. • Customer-centric Approach: You have deep empathy for customer stakeholders and have a desire to understand their goals and concerns and actively work to provide a world-class experience.

🏖️ Benefícios

• Medical, Dental, and Vision Insurance: Comprehensive coverage to ensure you and your family's health needs are always met. • 401k Retirement Planning: To set you up for long-term financial security with a company match. • Pre-tax Commuter Benefits: Pre-tax option towards parking and transportation to help you get around town. • Generous PTO: Ample vacation time, unlimited safe and sick time, volunteer time off, and extra holidays, so that you take the time you need. • Summer Fridays: A nod to work-life balance, ensuring you get the most out of those sunny summer days. • Remote-Friendly Workplace: We believe doing your best work means providing the flexibility to do that work in the environment where you feel most productive.