Strategic Account Manager

Vaga não está no LinkedIn

🕒 Julho 27

🗻 New Hampshire – Remoto

🗻 New Hampshire – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Fortify Companies

SiteLinkedInTodas as Vagas

201 - 500 funcionários

🏗️ Construção

🛡️ Seguros

🤝 B2B

Construction • Insurance • B2B

A Fortify Companies é uma empresa nacional de proteção e restauração de imóveis que combina serviços de prevenção, resposta a emergências, mitigação e reconstrução. Ao unir duas marcas de restauração (Insurcomm e Rytech) em uma única plataforma operacional e tecnológica, a Fortify oferece uma experiência consistente de cuidado de imóveis de ponta a ponta—reduzindo riscos antes que danos ocorram, estabilizando e contendo rapidamente os danos quando acontecem, e gerenciando a recuperação completa para que proprietários e parceiros de seguros enfrentem menos perdas e se recuperem mais rapidamente. A empresa enfatiza o alcance nacional com expertise local e oferece soluções focadas no parceiro com resposta 24/7.

Descrição

• **Key Responsibilities** • **Account Management & Strategic Relationships** • Manage a portfolio of national carrier and TPA relationships, serving as the primary contact and trusted partner. • Build relationships at multiple levels—from operational coordinators to program decision-makers. • Conduct regular business reviews and account check-ins to demonstrate value and identify opportunities. • Balance strategic relationship management with tactical day-to-day execution. • **Customer Service & Operational Excellence** • Provide exceptional, responsive customer service to carrier and TPA partners. • Lead program onboarding for new partners, ensuring smooth implementation and activation. • Coordinate across operations, regional teams, and brands to deliver on commitments. • Monitor program performance and proactively address issues. • **New Business Development** • Identify and pursue new national carrier and TPA relationships (25–50% of your time). • Research and prospect target organizations through networking and outreach. • Present Fortify's platform capabilities and develop compelling proposals. • Collaborate with leadership to advance and close new opportunities. • **Account Expansion & Growth** • Identify opportunities to expand services and increase program utilization within existing accounts. • Work cross-functionally to design solutions addressing carrier and TPA challenges. • Track account health and progress toward growth targets. • **Sales Execution & Pipeline Management** • Maintain accurate pipeline records and forecasting in CRM. • Execute account plans aligned with revenue targets. • Prepare proposals, presentations, and RFP responses. • **Cross-Functional Partnership** • Partner with Operations, Marketing, Technology, and regional teams to deliver results. • Serve as a liaison between carrier/TPA partners and internal Fortify teams. • Share customer insights and feedback to inform strategy.

🎯 Requisitos

• **Who You Are** • A relationship builder who earns trust through consistent delivery and authentic engagement. • A strategic thinker who also rolls up your sleeves and gets things done. • A customer service champion who is responsive, organized, and detail-oriented. • A business developer who pursues opportunities with persistence and professionalism. • A versatile professional who thrives on variety and enjoys wearing multiple hats. • A collaborative team player who works well across functions and levels. • **Qualifications** • 3–7 years of B2B sales, account management, or customer success experience • Background in insurance services, property restoration, P&C claims, TPAs, managed repair programs, or adjacent industries preferred • Track record of managing accounts and achieving growth targets • Experience with both strategic relationship management and tactical execution • Strong customer service orientation with attention to detail • Excellent communication and relationship-building skills • Self-directed work style with accountability for results • Bachelor's degree in Business, Marketing, or related field preferred

🏖️ Benefícios

• **What We Offer** • Competitive executive compensation with performance incentives • Equity participation in a PE-backed growth company • Comprehensive health, dental, and vision coverage • 401(k) with company match • Generous PTO and 9 paid holidays