Account Manager, Large Accounts

Vaga não está no LinkedIn

🕒 Agosto 26

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Fortive

Fortive

10.000+ funcionários

Fundada em 2016

🏥 Saúde

🏭 Manufatura

📦 Logística

💰 Post-IPO Equity em 2020-03

Healthcare • Manufacturing • Logistics

A Fortive é uma empresa global de tecnologia industrial que se especializa em oferecer soluções avançadas para a área da saúde, soluções operacionais inteligentes e tecnologias de precisão. Com uma equipe de 18. 000 colaboradores, a Fortive trabalha para resolver desafios técnicos complexos, promovendo operações industriais mais seguras, inteligentes e eficientes. A empresa enfatiza sustentabilidade, integridade e melhoria contínua, buscando um futuro mais forte, mais seguro e mais inteligente. A Fortive foi reconhecida como uma das empresas mais responsáveis dos Estados Unidos, demonstrando seu compromisso com impacto social e ambiental positivo.

Descrição

• Serve as the primary point of contact for assigned strategic customers • Conduct regular account reviews to understand customer goals, challenges, and growth opportunities • Develop strategic relationships with customer stakeholders, decision-makers, and influencers • Advocate for customer needs across product, service, and support teams • Drive renewals and expansion opportunities within existing accounts • Identify upsell and cross-sell opportunities for SaaS solutions, licensed software, and professional services • Own and achieve assigned quota and revenue targets • Demonstrate the value of additional software modules, features, or services • Navigate complex sales cycles, procurement processes, and contract negotiations • Drive customer satisfaction, engagement, and long-term retention • Collaborate with Customer Success and Support teams to resolve issues • Provide best-practice guidance to maximize customer value • Identify and address early warning signs of potential churn • Maintain sales forecasts, pipeline management, and CRM records • Report on account health, revenue performance, and growth opportunities • Track and analyze customer buying behavior • Collaborate with Product, Marketing, Customer Success, Professional Services, Solution Engineering, Legal, and Finance teams • Communicate customer feedback and feature requests to Product Management • Manage and negotiate contract renewals • Ensure compliance with contract terms and smooth software license, subscription, and service transitions • Monitor industry trends, competitor offerings, and emerging technologies • Educate customers on industry best practices and relevant thought leadership

🎯 Requisitos

• 5+ years of experience in account management, enterprise sales, or customer success within B2B SaaS or enterprise software • Proven success managing large, complex customer relationships with recurring revenue models • Track record of meeting or exceeding revenue and retention targets • Strong consultative selling skills and ability to navigate complex procurement processes • Experience collaborating cross-functionally and influencing internal stakeholders • Background in asset management, facilities, operations, or real estate-focused software a plus • Familiarity with enterprise sales motions and strategic account planning • Experience with Salesforce or other leading CRM platforms

🏖️ Benefícios

• Personal development resources, coaching, and support through Accruent’s “Grow Without Limits” program • Learning and growth opportunities • Equal opportunity employer • Reasonable accommodations for applicants with disabilities

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