Field Sales Engineer

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🕒 Fevereiro 23

⛰️ Colorado – Remoto

info

💵 $51.300 - $85.700 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💸 Engenheiro de Vendas

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Fortive

Fortive

10.000+ funcionários

Fundada em 2016

🏢 Corporativo

⚕️ Seguro de Saúde

💰 Post-IPO Equity em 2020-03

Enterprise • Healthcare Insurance

A Fortive é uma empresa global de tecnologia industrial que se especializa em oferecer soluções avançadas para a área da saúde, soluções operacionais inteligentes e tecnologias de precisão. Com uma equipe de 18. 000 colaboradores, a Fortive trabalha para resolver desafios técnicos complexos, promovendo operações industriais mais seguras, inteligentes e eficientes. A empresa enfatiza sustentabilidade, integridade e melhoria contínua, buscando um futuro mais forte, mais seguro e mais inteligente. A Fortive foi reconhecida como uma das empresas mais responsáveis dos Estados Unidos, demonstrando seu compromisso com impacto social e ambiental positivo.

Descrição

• Providing customer service solutions related to installation and validation of new ASP systems • Planned and corrective maintenance of installed ASP systems • Managing all responsibilities of primary territory, including compliance and documentation requirements • Performing preventive maintenance and documenting performance and maintenance records on equipment • Scheduling all aspects of technical/service work required to support all products • Troubleshooting and performing corrective action as required • Completing all assigned training and documentation requirements within due dates • Advising and assisting in affecting design changes to improve equipment efficiency • Managing customer expectations regularly to ensure customer satisfaction • Completing all activities within the Service System through daily updates and documentation • Managing personal inventory and completing required audits • Providing guidance to Customers including hospital Biomedical engineers along with Field Service Technicians • Performing other duties as assigned

🎯 Requisitos

• Minimum of 3 years of related work experience with an Associate Degree. • Minimum of 5 years of experience in customer support/customer relations/technical support. • Minimum of 2 years customer service experience. • Minimum of 3 years of experience in a Field Service environment preferably in the electronics or medical device industry or minimum of 3 years of experience as a Biomedical Engineer in a hospital environment. • Demonstrate excellence in providing customer service. • Highly motivated to achieve top level customer satisfaction in all accounts. • Ability to perform successfully in a matrix/team environment utilizing excellent verbal and written communication, time management and teamwork skills. • Experience using office based and customized computer programs/applications for territory management and administrative activities. • Basic knowledge of office-based computer programs such as Word, Excel and Access. • Knowledge of calibrated tools.

🏖️ Benefícios

• Health insurance • 401(k) matching • Paid time off • Flexible working arrangements • Professional development opportunities • On-call responsibilities

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