Senior Construction Account Manager

Vaga não está no LinkedIn

🕒 Agosto 28

🌽 Illinois – Remoto

infoinfo

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Fortive

10.000+ funcionários

Fundada em 2016

🏥 Saúde

🏭 Manufatura

📦 Logística

💰 Post-IPO Equity em 2020-03

Healthcare • Manufacturing • Logistics

A Fortive é uma empresa global de tecnologia industrial que se especializa em oferecer soluções avançadas para a área da saúde, soluções operacionais inteligentes e tecnologias de precisão. Com uma equipe de 18. 000 colaboradores, a Fortive trabalha para resolver desafios técnicos complexos, promovendo operações industriais mais seguras, inteligentes e eficientes. A empresa enfatiza sustentabilidade, integridade e melhoria contínua, buscando um futuro mais forte, mais seguro e mais inteligente. A Fortive foi reconhecida como uma das empresas mais responsáveis dos Estados Unidos, demonstrando seu compromisso com impacto social e ambiental positivo.

Descrição

• Manage assigned accounts and develop positive relationships with customers and construction contractors • Serve as subject matter expert on construction contracts, proposals and operations • Drive client retention, renewals, upsells and client satisfaction • Oversee project support, including scope development, material take-offs from plans and specifications, proposal review and construction management • Manage Account Managers on day-to-day operational processes, contract renewals, schedules, troubleshooting and software training • Identify root causes of customer success and failures and drive process enhancement requirements • Partner with internal cross-functional teams to exceed customer goals and performance metrics • Provide input on new processes and workflows • Maintain superior customer service, operational excellence and strategic insight • Work with Finance on billing setup and invoicing • Hire and develop staff, including setting objectives and conducting performance reviews • Coach and guide team members • Participate in budget development, revenue forecasting and profit-and-loss management • Deliver program reviews to client senior management • Assist the sales team in identifying business opportunities outside Job Order Contracting

🎯 Requisitos

• Bachelor’s degree preferred in appropriate field of study or equivalent work experience • 5+ years of construction procurement, construction management, or general contracting related experience related to healthcare construction and construction management • Knowledge of key concepts including plans, deliverables, scope and tasks • Confident communication skills and ability to work collaboratively with internal and external organizations • Ability to build relationships and gain trust through communication, expectation setting and completion of planned deliverables • Sound decision-making, analytical and organizational skills in a fast-paced environment • Consultative approach to managing complex client relationships • Ability to prioritize multiple responsibilities across multiple projects • Working knowledge and experience preparing and processing construction bid documents • Ability to identify client or staffing issues, create effective solutions, and know when to escalate • Valid US driver’s license • Ability to travel 50–70% of the time within the assigned geographic area (Cook County, Illinois)

🏖️ Benefícios

• Medical, dental, vision, life and LTD insurance • HSA • 401(k) retirement plan • Bonus eligibility as part of the total compensation package • Equal opportunity employer • Reasonable accommodations for applicants with disabilities

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