Sales and Customer Support Specialist

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FOUNDRY

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1 - 10 funcionários

🤝 B2B

🏢 Corporativo

B2B • Enterprise • Office

A FOUNDRY é uma fornecedora de espaços de coworking flexíveis no Reino Unido, oferecendo ambientes de trabalho inovadores adequados para freelancers, startups e empresas estabelecidas. Com comodidades como lounges de coworking, escritórios privados, mesas dedicadas, salas de reuniões e suítes de bem-estar, a FOUNDRY promove uma comunidade próspera que melhora a produtividade e a colaboração. Cada local é projetado para atender às diversas necessidades de seus usuários, tornando-se um parceiro ideal para aqueles que adotam modelos de trabalho híbrido.

Descrição

• Establish and nurture relationships with clients, educating them about the advantages of our software and services. • Manage the entire sales cycle, from identifying prospects to conducting compelling product demonstrations and closing deals. • Maintain swift and efficient communication with potential clients, with an emphasis on excellent email correspondence, Zoom, and phone conversations. • Record and manage prospect interactions and follow-ups in our CRM. • Finalize agreements through effective negotiation skills, with a focus on achieving successful sales outcomes.

🎯 Requisitos

• Based in the Philippines with consistent availability for a long-term role. • Experience in BPO, SaaS support, or virtual assistant roles. • Comfortable working the US night shift • Exceptional English communication skills, both written and spoken. • Customer-focused, reliable, and detail-oriented. • Comfortable performing both support and sales functions, including conducting software demos and follow-ups. • Strong academic background with an outstanding General Weighted Average (GWA). • Highly organized with excellent time management and communication skills. • Proven ability to work independently in a fast-paced environment and overcome obstacles. • Passion for nonprofits and giving back to the community.

🏖️ Benefícios

• Paid Vacation Time: 20 days annually (including 5 days during the Christmas–New Year period). • Paid Sick Time: 5 days annually. • Life Leave: 15 days annually (can be cashed out in December). • Paid Holidays: 7 paid US holidays. • Additional Benefits: Bereavement policy, employee giving programs (Matching Gift Program, Volunteer Grant Program).