Implementation Specialist

🕒 Maio 14

🌵 Arizona, California, +29 estados a mais – Remoto

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🛠️ Especialista em Implementação

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 50%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Fourth

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

🏨 Hospitalidade

💼 Consultoria

📦 Logística

💰 Series unknown em 2015-07

Hospitality • Consulting • Logistics

A Fourth é uma empresa global de software como serviço (SaaS) que oferece soluções completas para gerenciamento de restaurantes e hospitalidade. Seu conjunto de produtos inclui gestão de força de trabalho com agendamento preditivo e otimização de mão de obra, previsão de demanda, gerenciamento de inventário e receitas, compras, RH, benefícios e folha de pagamento, além de dados e insights em tempo real. Com cerca de 25 anos de experiência, múltiplos escritórios globais e centenas de funcionários, a Fourth se concentra em ajudar operadores de hospitalidade a reduzir custos, melhorar a conformidade e tomar decisões baseadas em dados.

Descrição

• Own customer onboarding and ensure customers understand implementation expectations • Facilitate design and configuration of Fourth solutions according to business needs and best practices • Assess customer readiness and communicate risks, gaps, and dependencies • Coordinate with third-party vendors to support integrations and remove implementation blockers • Partner with Project Managers and technical specialists during early implementation stages • Share product knowledge, industry best practices, and practical implementation guidance • Support early change-management activities to drive adoption and maximize platform value • Act as the primary customer contact during implementation, answering questions and resolving issues • Lead data collection and validation activities • Contribute to customer-facing knowledge-base articles and solution documentation • Ensure customers complete onboarding with confirmed readiness, clear responsibilities, and approved handover documentation • Support smooth project transitions with minimal rework or delays and meet SLAs for prompt customer response times • Participate extensively in virtual meetings across U.S. time zones

🎯 Requisitos

• 3–5 years of experience in a customer-facing role such as implementation, onboarding, consulting, professional services, or technical support within a SaaS or technology environment • Prior experience working with workforce management, payroll, finance, or hospitality industry is an advantage • Demonstrated ability to guide customers through change and influence adoption of new processes or technology • Confident with Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis techniques • Confident communicator with presentation and meeting-facilitation skills, comfortable using PowerPoint and Microsoft Teams • Ability to manage multiple projects simultaneously while maintaining customer engagement • Project or systems certifications such as Agile, Prince2, ITIL or similar are a plus • Fluent in written and spoken English; additional language skills are a plus • Detail-oriented, organized, quality-driven, accurate, and standards-focused • Ability to work independently, manage priorities, meet agreed timelines, and proactively manage implementation timelines, risks, and dependencies • Ability to configure solutions and guide customers through system setup, validation, and go-live readiness • Ability to work collaboratively while maintaining ownership and accountability • Professional, approachable, adaptable, and comfortable in a fast-paced environment

🏖️ Benefícios

• Unlimited PTO • Medical, Dental, Vision Insurance • 401k Match • Parental Leave • Laptop and equipment • Fully remote work arrangement