Director, MSR Technology – Transactions

🕒 Junho 30

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Freedom Mortgage

Freedom Mortgage

5001 - 10000 funcionários

Fundada em 1990

💸 Finanças

🏠 Imobiliário

👥 B2C

🔥 Investimento no último ano

💰 $500.000.000 Debt Financing - Freedom Mortgage em 2025-08

Finance • Real Estate • B2C

Freedom Mortgage é uma empresa americana dedicada a empréstimos residenciais e serviços hipotecários, proporcionando produtos de financiamento habitacional e serviços relacionados aos consumidores. A empresa oferece hipotecas para compra e refinanciamento (VA, FHA, USDA e convencional), HELOCs, termos de taxa fixa e ajustável, refinanciamentos por saque e simplificados, ferramentas de gerenciamento de conta e pagamento online, além de suporte ao cliente incluindo consultores de empréstimo. A Freedom Mortgage foca na originação e no serviço de hipotecas para consumidores (B2C) para compradores de imóveis e proprietários de residências.

Descrição

• Support transaction management activities across Freedom’s Exchange platforms, including MSR acquisition and onboarding. • Assist in defining data requirements and mapping configurations for integration into Freedom owned systems and approved vendor platforms. • Partner with senior leaders to support the integration of client facing Exchange functionality into broader servicing and operational workflows. • Identify and implement process improvements to enhance loan boarding efficiency across multiple systems. • Serve as a key functional resource for Freedom’s legacy Exchange transaction management portal and underlying workflows. • Support the design, testing, and implementation of system enhancements in partnership with technology teams and vendors. • Assist with servicing oversight and servicing transfer support for Freedom’s MSR investment funds. • Support the delivery and expansion of Freedom’s subservicing client management capabilities. • Contribute to the development of tools, reporting, and processes to improve servicing oversight and client interactions. • Act as a business partner to internal teams and third party providers to support system integrations and technical initiatives. • Perform data validation activities related to servicing transfers, ensuring accuracy, completeness, and compliance with established standards. • Support OCR, API, and automation initiatives aimed at improving data accuracy and reducing operational dependency on vendors. • Support investor portfolio management activities through data analysis and operational reporting. • Develop and maintain operational and investor reporting related to servicing transfers, boarding activities, and MSR transactions. • Analyze servicing and transaction data to identify trends, exceptions, reconciliation issues, and operational risks. • Perform other duties and projects as assigned. Comply with all company policies and procedures.

🎯 Requisitos

• Solid experience in mortgage servicing, transaction management, or related financial operations. • Working knowledge of system integrations, data mapping, and workflow design. • Strong ability to analyze business processes and support translation into technical solutions. • Familiarity with servicing platforms, transaction management tools, or Exchange type environments preferred. • Strong communication, collaboration, and organizational skills. • Ability to manage multiple priorities and deliver results in a dynamic environment. • Bachelor's degree from an accredited four year college or university and/or Seven (7) to ten (10) years of related experience and/or training, or an equivalent combination of education and experience.

🏖️ Benefícios

• Equal Employment Opportunity • Reasonable accommodations may be made to enable individuals with disabilities

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