Care Manager, RN

🕒 Ontem

💵 $80.000 - $90.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

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Logo of FreedomCare

FreedomCare

501 - 1000 funcionários

🏥 Saúde

⚕️ Seguro de Saúde

🌍 Impacto Social

Healthcare • Healthcare Insurance • Social Impact

FreedomCare é um provedor de cuidados domiciliares em rápido crescimento nos Estados Unidos, financiado pelo Medicaid. A empresa oferece um serviço de cuidado domiciliar único que permite aos pacientes escolher seus cuidadores, que podem ser um membro da família ou amigo, garantindo que eles sejam pagos prontamente após seus turnos através de um aplicativo prático. Operando em vários estados, incluindo Nova York, Nevada, Missouri, Pensilvânia, entre outros, a FreedomCare se concentra em fornecer cuidados confiáveis no conforto da casa do paciente, melhorando a satisfação e reduzindo visitas hospitalares. Seu programa se destaca pela alta satisfação do cliente e pelo número de avaliações positivas, refletindo o impacto e a eficácia de seus serviços em melhorar o bem-estar de cuidadores e pacientes.

Descrição

• Develop, implement, and manage individualized coaching care plans, documenting revisions as patient needs or conditions change • Educate patients, caregivers, and internal teams about care needs, safety, service requirements, caregiver responsibilities, and next steps • Coordinate patient care through communication and documentation with clinical disciplines, internal partners, case management agencies, and community resources • Provide ongoing education and coaching to promote caregiver competency and connect patients and families with resources • Provide SFC-specific clinical consultation and guidance to Health Coaches, Care Specialists, and caregivers • Review caregiver daily notes and related care documentation for each assigned active SFC case at least every 14 calendar days • Identify and escalate changes in condition, health or safety concerns, unmet care needs, service gaps, incidents, and urgent concerns • Complete follow-up actions accurately, thoroughly, and within required timeframes • Use approved documentation, phone, and customer-outreach systems • Identify clinical process gaps, documentation risks, recurring concerns, and opportunities to improve SFC oversight and compliance workflows • Support policy implementation, compliance reviews, audit preparation, record validation, and corrective follow-up • Maintain compliance with federal and Georgia requirements, Medicaid and EDWP programs, CCSP and SOURCE requirements, SFC requirements, nursing standards, and company policies • Attend team meetings virtually or in person as requested • Escalate unsafe or concerning customer or staff issues immediately • Perform other related duties as assigned

🎯 Requisitos

• Diploma from an accredited nursing program • Valid and active Registered Nurse (RN) license in the State of Georgia; Georgia compact RN licenses are allowed • Minimum of two years of recent nursing experience supporting adults or geriatrics and/or adults with disabilities preferred • Experience supporting Medicaid waiver programs, home and community-based services, clinical documentation review, care coordination, compliance monitoring, or clinical escalation workflows preferred • Valid CPR/first aid certification must be active or able to be obtained prior to starting position • Ability to follow established scripts, workflows, policies, procedures, quality standards, and regulatory requirements • Strong active listening skills • Effective verbal and written communication skills • Strong typing and computer proficiency • Experience with contact center technology, customer relationship management systems, telephone platforms, Salesforce, TalkDesk, Email, Teams, CareConnect, and MedFlyt • Effective problem-solving and critical thinking • Dependable and punctual with consistent attendance and schedule adherence • Ability to adapt to changing priorities, processes, systems, and business needs • Ability to collaborate effectively as part of a team while working independently • Strong clinical judgment and critical thinking skills

🏖️ Benefícios

• Competitive compensation • Medical benefits • Retirement plans • Wellness programs • Fun company events • Ongoing learning opportunities to grow your career • Inclusive environment

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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