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Senior Construction Defect Claims Manager

🕒 Outubro 29

🐊 Florida – Remoto

infoinfo

💵 $125.000 - $158.000 / ano

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Frank Winston Crum Insurance

51 - 200 funcionários

Fundada em 2003

💼 Consultoria

⚖️ Jurídico

🛡️ Seguros

Consulting • Legal • Insurance

Frank Winston Crum Insurance é um provedor de seguros dedicado a apoiar pequenas empresas através de uma gama de produtos de seguros especializados, incluindo compensação de trabalhadores, responsabilidade civil geral, seguros marítimos e serviços PEO. A empresa se orgulha de soluções criativas e ágeis, feitas sob medida para ajudar as empresas a construir fundações estáveis para o sucesso a longo prazo. Com um forte compromisso com as comunidades locais e uma abordagem de segurança em primeiro lugar, Frank Winston Crum Insurance garante que os clientes recebam atenção personalizada enquanto gerenciam riscos e sinistros de forma eficaz.

Descrição

• Lead the assigned construction defect claims team and ensure effective claim handling, technical quality, reserve adequacy, litigation oversight, and timely resolution • Translate priorities into team objectives, resource allocation, and operating practices • Coach and develop claims professionals and strengthen technical capability and independent judgment • Identify skill gaps and provide targeted learning opportunities • Identify emerging claim exposures, inventory trends, and operational risks; recommend and implement responses • Improve claim-handling procedures, workflows, escalation practices, and technical training • Establish performance expectations, monitor results, conduct performance discussions, and hold direct reports accountable • Serve as technical escalation point for complex and high-exposure construction defect claims • Direct investigation, coverage analysis, liability and damages evaluation, allocation, and resolution strategy • Analyze claim inventory, litigation metrics, loss and expense development, and reserve adequacy • Provide reporting, actionable insights, and recommendations to the Construction Defect Director of Casualty Claims • Review and authorize reserves and settlements within delegated authority; escalate matters exceeding authority • Review new losses, direct claim assignment, establish initial handling priorities, and evaluate reserves • Balance workloads and identify resource needs • Partner on staffing, candidate interviews, and hiring decisions • Administer personnel policies and align team responsibilities with operational needs • Oversee claim file audits and reviews; establish corrective action plans and monitor completion • Maintain management diaries and conduct risk-based claim reviews • Address handling deficiencies and escalated service issues • Oversee litigation management, including defense strategy, counsel performance, litigation budgets, and resolution opportunities • Lead or contribute to claims initiatives and cross-functional projects

🎯 Requisitos

• High school diploma or equivalent required • College degree preferred • Ten years of general liability claims handling experience, including substantial construction defect claims experience • Five years of supervisory or claims management experience • Experience managing complex claims, evaluating coverage and liability issues, overseeing litigation, and exercising sound judgment regarding reserves and settlements • Ability to lead claims professionals, manage inventory, evaluate performance, and implement effective claims management practices

🏖️ Benefícios

• Health insurance at $25 per month for employee-only coverage and low-cost family coverage • Dental and vision insurance • Short-term disability and term life insurance at no cost to the employee • Long-term disability and voluntary term life insurance • Supplemental insurance plans including accidental, critical illness, hospital indemnity, legal services, and pet insurance • 401(k) retirement plan with 100% match on the first 4% contributed; immediate vesting in the employer match • Flexible Spending Accounts for medical and dependent care reimbursement • Health Savings Account funded by FrankCrum • Paid time off and holiday pay • Education Benefit Program at the IRS maximum allowance • PTO cash out • Tickets at Work • Alero Financial and credit union benefits program • Employee and client referral bonus programs • Disaster Relief Fund for employees • Subsidized employee cafe • Employee recognition events and community activities

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