Sales Account Manager

🕒 Maio 25

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GAINS

SiteLinkedInTodas as Vagas

51 - 200 funcionários

☁️ SaaS

🤖 Inteligência Artificial

🏢 Corporativo

💰 Private Equity Round em 2020-07

SaaS • Artificial Intelligence • Enterprise

A GAINS é uma empresa de otimização de desempenho da cadeia de suprimentos que oferece soluções inovadoras para aprimorar o planejamento e as operações da cadeia de suprimentos. Sua plataforma de primeira classe integra e transcende os sistemas tradicionais de ERP, possibilitando uma tomada de decisão integrada que vai desde o design estratégico até a execução de pedidos. A GAINS fornece ferramentas para planejamento de demanda, otimização de estoque, planejamento de reposição e mais, usando tecnologias avançadas como IA e aprendizado de máquina para melhorar a precisão das previsões e reduzir custos. Seu foco em resultados rápidos e melhoria contínua ajuda as empresas a gerenciar a volatilidade e otimizar o desempenho da cadeia de suprimentos, melhorando, assim, os lucros e a satisfação dos clientes.

Descrição

• Own the post-sale customer relationship for a defined portfolio of accounts, serving as the primary point of accountability for net revenue expansion, retention, and executive alignment • Build and sustain CxO-level relationships across supply chain, operations, finance, and IT, positioning GAINS as a strategic partner rather than a transactional vendor • Develop and execute account plans that map customer business objectives to GAINS platform capabilities, define expansion roadmaps, and document measurable value delivery milestones • Lead solution-based conversations with customers to surface new use cases, unmet needs, and strategic priorities that GAINS can address through expanded deployment or additional modules • Partner with Customer Success and Professional Services to ensure customers are progressing toward their KPIs and that value delivered is documented, quantified, and communicated at the executive level • Own the full commercial cycle for expansion opportunities within existing accounts, including deal structure, contract negotiation, and forecast management in Salesforce • Conduct regular executive business reviews (QBRs and EBRs) to communicate platform value, share industry benchmarks and supply chain trends, and introduce new capabilities aligned to customer priorities • Manage pipeline health and opportunity progression using MEDDIC, maintaining accurate forecasts and account documentation in Salesforce • Serve as the internal voice of the customer, providing structured feedback to Product, Customer Success, and Marketing on roadmap gaps, competitive dynamics, and evolving customer needs • Represent GAINS at customer sites, industry events, and GAINS Summit to deepen executive relationships and strengthen account presence

🎯 Requisitos

• 7-10 years of experience in enterprise SaaS sales or strategic account management, with a consistent record of quota attainment and net revenue retention across a complex, multi-stakeholder book of business • Direct experience selling into or managing accounts in supply chain planning, inventory optimization, S&OP, ERP, or adjacent enterprise software categories • Proven ability to build and maintain CxO and VP-level relationships across supply chain, operations, and finance functions, serving as a credible peer and trusted advisor • Demonstrated track record of identifying and closing expansion revenue within existing accounts through solution-based selling, including upsells, cross-sells, and expanded platform deployments • Familiarity with MEDDIC or equivalent sales qualification frameworks, applied to both new opportunity development and renewal and expansion cycles • Experience managing commercial negotiations including renewals, multi-year agreements, and upsell structures in coordination with finance and legal • Proficiency with Salesforce for pipeline management, forecast hygiene, account documentation, and opportunity progression • Excellent communication and executive presentation skills, with the ability to translate platform capabilities and ROI metrics into strategic business language for non-technical audiences • Bachelor's degree in Business, Supply Chain, or a related discipline; equivalent experience considered

🏖️ Benefícios

• Competitive base salary with uncapped variable compensation tied to retention and expansion performance • Comprehensive benefits including premium health coverage, generous PTO, and professional development support • A collaborative, low-bureaucracy culture where great ideas win and results are celebrated