Manager, Medical Detention Operations

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🕒 Setembro 26

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

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🔴 Especialista

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GardaWorld Federal Services

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🏥 Saúde

💼 Consultoria

🎖️ Defesa

Healthcare • Consulting • Defense

A GardaWorld Federal Services é uma fornecedora de serviços de logística, médicos, segurança e suporte, especificamente adaptados para clientes governamentais federais, estaduais e municipais, bem como clientes comerciais globalmente. Eles se especializam em gestão de emergências, oferecendo rápida mobilização de profissionais médicos, soluções de habitação segura e logística de resposta urgente em caso de desastres naturais ou provocados pelo homem. Com mais de 30 anos de experiência operacional, a GardaWorld é reconhecida como uma parceira confiável por várias agências governamentais, garantindo segurança e suporte em ambientes de alta ameaça.

Descrição

• Provide operational oversight and program management support for multiple detention healthcare programs nationwide • Monitor facility healthcare operations for compliance with contract requirements, federal regulations, and detention healthcare standards • Serve as the corporate point of contact for assigned facilities regarding medical operations, program performance, and operational issues • Collaborate with facility Health Services Administrators, Clinical Directors, and Medical Directors • Implement and consistently apply corporate healthcare policies, procedures, and operational initiatives • Monitor facility performance metrics and operational indicators to identify trends, risks, and improvement opportunities • Support healthcare startups, contract transitions, facility expansions, and operational improvement initiatives • Monitor corrective action plans from government inspections, audits, accreditation reviews, and compliance assessments • Coordinate responses to government findings and support sustained compliance • Prepare for audits, inspections, accreditation surveys, and customer evaluations • Monitor clinical documentation, staffing requirements, healthcare protocols, and quality assurance programs • Analyze quality indicators, utilization trends, operational data, patient safety metrics, and healthcare outcomes • Lead performance improvement initiatives to enhance healthcare delivery, compliance, efficiency, and patient outcomes • Develop and maintain dashboards, reports, and performance metrics for corporate and government stakeholders • Participate in root cause analyses, investigations, and risk mitigation activities • Monitor staffing levels and collaborate with recruitment teams to address staffing needs • Support onboarding, orientation, deployment, workforce planning, retention, and staffing optimization • Provide guidance during staffing shortages, surges, or emergency situations • Maintain relationships with government officials, facility leadership, corporate stakeholders, and external partners • Participate in customer meetings, operational reviews, and strategic planning discussions • Prepare executive briefings, reports, operational summaries, and presentations • Support contract deliverables, performance reviews, and customer reporting requirements • Assist with operational budgets, labor utilization, staffing expenditures, financial forecasting, and resource planning • Identify operational efficiencies while maintaining compliance and quality standards • Support contract growth, proposal efforts, and business development initiatives • Maintain confidentiality of healthcare information, operational data, and sensitive government information • Provide after-hours support during emergencies, critical incidents, or significant healthcare events • Travel extensively for facility oversight, inspections, customer meetings, and operational initiatives • Perform other duties as assigned

🎯 Requisitos

• Bachelor's degree in Healthcare Administration, Nursing, Public Health, Business Administration, Healthcare Management, or a related field • Minimum seven (7) years of progressive healthcare operations, healthcare management, correctional healthcare, detention healthcare, or healthcare program leadership experience • Minimum three (3) years managing multi-site healthcare operations, government healthcare contracts, or detention healthcare programs • Experience overseeing operational performance, staffing, compliance, quality improvement, and contract execution • Experience working with federal government agencies, healthcare contractors, correctional systems, or detention environments • Demonstrated experience managing healthcare programs with multiple stakeholders and regulatory requirements • Proficiency with healthcare reporting systems and Microsoft Office Suite • Ability to obtain and maintain all required government clearances, facility credentials, and contractual requirements • Ability to provide proof of citizenship or legal U.S. work authorization • Must consent to fingerprinting and background investigations • Must be able to read, write, speak, and understand English proficiently • Extensive knowledge of detention healthcare operations, correctional healthcare systems, and healthcare program management • Strong understanding of National Detention Standards (NDS), Performance-Based National Detention Standards (PBNDS), and federal detention healthcare requirements • Knowledge of healthcare regulatory compliance, accreditation standards, and quality improvement methodologies • Strong leadership and team-building skills with the ability to influence and support multidisciplinary teams • Demonstrated program management, organizational, and operational planning capabilities • Ability to assess healthcare operations, identify deficiencies, and implement corrective actions • Strong analytical and critical thinking skills • Ability to interpret operational, clinical, and financial performance data • Excellent written, verbal, presentation, and interpersonal communication skills • Strong customer service and government relations skills • Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, Teams, and reporting platforms • Ability to manage multiple priorities across geographically dispersed locations • Ability to exercise sound judgment and decision-making in complex operational environments • Preferred: Registered Nurse (RN), Physician Assistant (PA), Nurse Practitioner (NP), or other healthcare licensure • Preferred: Master's degree in Healthcare Administration (MHA), Public Health (MPH), Business Administration (MBA), Nursing, or a related field • Preferred: PMP, CPHQ, FACHE, or equivalent certification • Preferred experience supporting government agencies through federal healthcare programs • Preferred experience managing detention healthcare or correctional healthcare contracts • Preferred experience with ACA, NCCHC, Joint Commission, or other healthcare accreditation standards • Preferred experience leading multi-site operational improvement initiatives and complex healthcare programs • Must be able to remain in a stationary position 50% of the time • Must occasionally lift and/or move up to 25 pounds • May be exposed to extreme weather, fumes or airborne particles, toxic or caustic chemicals, and loud noise during operational visits

🏖️ Benefícios

• Full-time employment • Salary/exempt status • Travel requirement coverage for travel up to 75% • Teleworking available • Equal employment opportunity workplace • Disability or special-needs accommodation • Consideration of qualified applicants regardless of criminal histories, consistent with legal requirements

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