Director of Solutions Engineering

🕒 Julho 6

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

💻 Engenheiro de Soluções

🗣️🇺🇸🇬🇧 Inglês obrigatório

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GBG Plc

1001 - 5000 funcionários

Fundada em 1996

💼 Consultoria

🛡️ Seguros

🔐 Segurança

Consulting • Insurance • Security

GBG Plc é líder global em soluções de verificação de identidade e prevenção de fraudes. A empresa oferece uma gama de serviços, incluindo verificação rápida e precisa de dados de identidade, autenticação biométrica e prevenção de fraudes para ajudar as empresas a integrar clientes de forma segura e confiável. A GBG atende a várias indústrias, incluindo serviços financeiros, varejo, jogos e seguros, fornecendo insights poderosos a partir de milhões de interações com clientes em todo o mundo. Com mais de 30 anos de experiência, a GBG é confiada por milhares de empresas em todo o mundo para oferecer proteção em camadas e otimizar os processos de integração de clientes. Suas soluções visam construir confiança, proteger as empresas contra fraudes e garantir transações seguras e tranquilas para os clientes.

Descrição

• **What you will do** • - Lead, mentor, and develop a high-performing team of Solutions Engineers, fostering a culture of technical excellence, accountability, and continuous growth. • - Drive the technical sales strategy across North America, guiding discovery, solution design, demonstrations, and customer evaluations. • - Partner closely with Sales leadership to align presales activities with revenue objectives and accelerate business growth. • - Establish and scale best-in-class presales methodologies, processes, and tools to improve consistency, efficiency, and customer outcomes. • - Act as a trusted advisor and executive sponsor on strategic enterprise opportunities, helping customers solve complex identity, fraud, and data challenges. • - Champion the adoption of AI-enabled practices and technologies to enhance team productivity, customer engagement, and technical differentiation. • - Collaborate cross-functionally with Product and Engineering teams to translate customer and market insights into future product innovation. • - Leverage data and performance metrics to optimize technical win rates, evaluation success, deal velocity, and overall business impact. • - Attract, hire, and retain top Solutions Engineering talent while building a scalable organization capable of supporting continued growth. • - Serve as a key member of the Customer Engineering leadership team, helping shape the vision, strategy, and future direction of the function.

🎯 Requisitos

• **Skills we are looking for** • What You'll Bring • - Proven success leading, coaching, and developing high-performing Presales or Solutions Engineering teams in a growth-oriented technology organization. • - A leadership style rooted in coaching and mentorship, with a passion for helping individuals grow, succeed, and advance their careers. • - Deep expertise in presales methodologies, frameworks, and best practices, with a track record of scaling processes that improve team performance and business outcomes. • - Hands-on experience leveraging AI tools to increase productivity, enhance customer engagement, and drive more effective technical evaluations. • - Ability to serve as a strategic advisor to both customers and internal stakeholders, influencing decisions at all levels of the organization. • - Strong executive presence with exceptional communication and presentation skills, capable of translating complex technical concepts into compelling business value. • - A proactive, ownership-driven mindset with a demonstrated ability to lead initiatives, solve problems, and deliver results in fast-paced environments. • - Strong ability to bridge the gap between customer challenges, business objectives, and technical solutions. • - Experience in identity verification, fraud prevention, risk, data intelligence, cybersecurity, fintech, or adjacent technology markets is preferred but not required. • - Proven ability to recruit, develop, and retain top technical talent while building engaged, high-performing teams.

🏖️ Benefícios

• **To find out more** • As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. • To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

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