Solutions Engineer

🕒 Fevereiro 13

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GBG Plc

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1996

🔐 Segurança

💸 Finanças

🎮 Jogos

Security • Finance • Gaming

GBG Plc é líder global em soluções de verificação de identidade e prevenção de fraudes. A empresa oferece uma gama de serviços, incluindo verificação rápida e precisa de dados de identidade, autenticação biométrica e prevenção de fraudes para ajudar as empresas a integrar clientes de forma segura e confiável. A GBG atende a várias indústrias, incluindo serviços financeiros, varejo, jogos e seguros, fornecendo insights poderosos a partir de milhões de interações com clientes em todo o mundo. Com mais de 30 anos de experiência, a GBG é confiada por milhares de empresas em todo o mundo para oferecer proteção em camadas e otimizar os processos de integração de clientes. Suas soluções visam construir confiança, proteger as empresas contra fraudes e garantir transações seguras e tranquilas para os clientes.

Descrição

• **What you will do** • - **Deliver compelling technical presentations and live demonstrations** showcasing how GBG’s solutions solve complex identity, fraud, and verification challenges. • - **Lead the technical components of bids, RFPs, and proposals**, ensuring solution designs align with customer requirements and position GBG competitively. • - **Address and resolve client concerns** related to product integration, configuration, and customization by partnering closely with internal technical teams. • - **Stay current on product enhancements, releases, and industry trends** to effectively advise both the sales team and customers throughout the presales lifecycle. • - **Develop deep, hands‑on expertise in GBG’s product suite**, enabling you to serve as a trusted technical advisor for prospects, partners, and internal stakeholders.

🎯 Requisitos

• **Skills we are looking for** • - Experience in a customer‑facing technical role (Solution Engineering, Technical Support, Implementation, IT Operations, or similar). • - Programming familiarity in at least one language (Python, JavaScript, Java, or C#). Ability to read code, understand logic, and assist in simple troubleshooting. • - Foundational understanding of APIs, including how RESTful services work and how to test endpoints using tools like Postman or similar. • - General knowledge of SaaS platforms, cloud applications, and modern web technologies. • - Ability to explain technical concepts clearly to both technical and non‑technical audiences. • - Strong problem‑solving skills and the ability to gather requirements and translate them into actionable next steps. • - Experience supporting customers through technical onboarding, demos, training, or solution walkthroughs. • - Strong organization skills with the ability to manage multiple customer conversations and follow‑up items. • - Confident, polished communication skills with the ability to facilitate meetings, give presentations, and articulate value. • **Preferred Qualifications ** • - Experience with **API integrations**, SDKs, or basic scripting as part of a technical implementation. • - Exposure to **identity verification, fraud prevention, or security‑focused technologies**. • - Familiarity with **CRM tools** such as Salesforce or HubSpot. • - Awareness of **consultative selling methods** (MEDDIC, Challenger, SPIN), even at an introductory level. • - Experience working with **cross‑functional teams** (Sales, Product, Engineering, Customer Success). • - Basic understanding of cloud concepts (AWS, Azure, or GCP) and general security best practices.

🏖️ Benefícios

• **To find out more** • As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. • To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.