BMC Remedy/Helix Developer

🕒 Agosto 16

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $128.039 - $173.229 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🖥 Engenheiro de Software

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General Dynamics Information Technology

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1954

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

A General Dynamics Information Technology é uma empresa na vanguarda da inovação tecnológica, oferecendo uma ampla gama de serviços, incluindo consultoria, modernização digital e serviços de aplicações. A empresa atua fortemente na implementação de soluções relacionadas a Inteligência Artificial (IA), Cloud Computing, Cybersecurity, High-Performance Computing (HPC) e tecnologias quânticas. A GDIT é comprometida em apoiar os setores governamental e de defesa, fornecendo serviços críticos para a missão, como logística e gestão da cadeia de suprimentos, inteligência e segurança interna. A empresa também prioriza práticas de contratação diversas e inclusivas e promove ativamente o bem-estar dos colaboradores. Por meio de suas soluções de aceleração digital e do uso pioneiro de tecnologias emergentes, a GDIT busca impulsionar as missões das agências e enfrentar desafios tecnológicos complexos.

Descrição

• Provide technical guidance on application and integration capabilities • Gather requirements and prepare and deliver presentations and demonstrations • Write requirements and design documentation, implementation guides, and test scripts • Develop workflows and integrations in Developer Studio and Innovation Studio • Build forms, fields, workflows, and data import files for Foundation and Transactional Data • Develop REST API, web service, and LDAP integrations between Helix and external systems • Develop Digital Workplace service offerings • Work incident assignments and communicate with customers within service-level agreements • Create follow-on change requests and Jira stories • Prepare and coordinate change requests and follow operating procedures • Maintain and update the production environment and meet KPI thresholds • Support customer onboarding, ad-hoc requests, sustainment, and continual service improvement initiatives • Identify gaps between out-of-the-box workflows and custom requirements • Provide out-of-the-box solutions to minimize customization • Maintain system integrity through configuration control and change management • Manage sprint workload, forecast deliverables, execute milestones, minimize technical debt, and demonstrate completed sprint products • Communicate professionally with customers, peers, and leadership • Participate in on-call rotation, daily scrums, sprint planning, technical implementation reviews, service interruption change windows, and other requests • Work in a remote team environment supporting scheduled and ad-hoc video/audio meetings

🎯 Requisitos

• 5+ years of software development experience • BMC Accredited Administrator or commensurate Remedy/Helix Developer Studio experience • Experience with SaaS solutions or AWS Cloud environments • Experience with BMC Remedy version 23.x or higher • Experience with ITIL methodologies • Expert familiarity with one or more 23.x+ Helix applications • Experience with Pentaho Spoon, BMC HDM, REST API, or web services for interfaces or data migration • Experience working in an Agile project methodology environment • Excellent verbal and written communication ability • Ability to create and edit Microsoft Word, Excel, and PowerPoint documents • Advanced ability to analyze data with Microsoft Excel or comparable tools • Ability to create and describe process flows in Microsoft Visio or comparable tools • Experience managing documents in Microsoft SharePoint • Working knowledge of relational databases • Understanding of networking concepts and OSI rules • Ability to use logging to troubleshoot issues • Experience providing customer demonstrations • Experience gathering and documenting customer requirements • Experience working with multiple projects and team members • Demonstrated ability to work productively in a remote location • Ability to obtain and maintain an Interim Secret security clearance before starting • CompTIA Security+ CE certification, which may be obtained within 3 months from start date • BS degree; additional years of experience may be considered in lieu of degree • U.S. citizenship required

🏖️ Benefícios

• Comprehensive benefits and wellness packages • 401(k) with company match • Competitive pay • Paid time off • Full-flex work weeks where possible • Vacation, sick, and personal time • Paid holidays • Paid parental leave • Military leave • Bereavement leave • Jury duty leave • 15 days of paid leave per calendar year for new employees • 10 paid holidays per year • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Medical plan options, some with Health Savings Accounts • Dental plan options • Vision plan options • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • AI-powered career tool identifying career steps and learning opportunities • Internal mobility team • Award-winning culture of innovation • Military-friendly workplace