Environment Management Team Member

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🔥 23 horas atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $96.569 - $130.651 / ano

⏰ Tempo Integral

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🟠 Sênior

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General Dynamics Information Technology

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1954

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

A General Dynamics Information Technology é uma empresa na vanguarda da inovação tecnológica, oferecendo uma ampla gama de serviços, incluindo consultoria, modernização digital e serviços de aplicações. A empresa atua fortemente na implementação de soluções relacionadas a Inteligência Artificial (IA), Cloud Computing, Cybersecurity, High-Performance Computing (HPC) e tecnologias quânticas. A GDIT é comprometida em apoiar os setores governamental e de defesa, fornecendo serviços críticos para a missão, como logística e gestão da cadeia de suprimentos, inteligência e segurança interna. A empresa também prioriza práticas de contratação diversas e inclusivas e promove ativamente o bem-estar dos colaboradores. Por meio de suas soluções de aceleração digital e do uso pioneiro de tecnologias emergentes, a GDIT busca impulsionar as missões das agências e enfrentar desafios tecnológicos complexos.

Descrição

• Partner with business and technical teams to ensure DEV, SIT, and CAT environments are available, secure, stable, and release/test ready • Lead cross-team coordination for environment availability and readiness • Manage environment changes including configuration, refreshes, access, and deployments under governance and compliance processes • Create and manage ServiceNow requests and incidents through closure • Open and track vendor support cases with providers such as Google and Oracle and drive timely resolution • Coordinate patching, vulnerability remediation, and system upgrades with security and infrastructure teams • Track schedules, testing, risks, and escalations • Own critical incident management for high-severity outages, including triage, communications, restoration, and post-incident actions • Maintain architecture diagrams, system/network specifications, and NCRB documentation • Coordinate effective monitoring and alerting, including ESM coordination and Splunk dashboards/alerts • Analyze operational trends and improve reliability • Identify and implement automation and AI-assisted improvements • Drive cloud and supplier cost-optimization recommendations

🎯 Requisitos

• 3+ years of related experience • Bachelor’s degree in a relevant field from an accredited college/university, or an additional four years of relevant work experience in lieu of the degree • Strong SQL skills, including complex queries, joins, and performance awareness, across Oracle, Cloudera, DataStax, or similar platforms • Hands-on Linux/UNIX operations and shell scripting for troubleshooting, maintenance, and automation • Experience with Kafka/Confluent and integration/data movement patterns, including topics, consumers, and validation • Experience supporting multi-environment application operations across DEV/SIT/CAT/PROD in on-premises and cloud environments • Proficiency with ServiceNow incidents and requests • Ability to manage vendor support escalations • Monitoring and log-analysis experience with Splunk Enterprise • Familiarity with AppDynamics, Neustar, and cloud monitoring is a plus • Working knowledge of Agile delivery and tools such as VersionOne and ALM platforms • Ability to produce and maintain architecture diagrams, network specifications, and NCRB artifacts • Strong communication and facilitation skills; ability to lead incident bridges and coordinate stakeholders under pressure • Cannot be a member of the USPS eAccess Corporate Developer Registration (CDR) to develop new code due to segregation-of-duties requirements • Must obtain and maintain a Public Trust • Must provide onsite fingerprinting at a designated facility • U.S. residency requirement: required U.S. residency history under the USPS security-clearance process • Scheduled availability of 40 hours per week • Less than 10% travel required

🏖️ Benefícios

• AI-powered career tool identifying career steps and learning opportunities • Internal mobility team focused on career goals • Comprehensive benefits and wellness packages • 401(k) with company match • Competitive pay • Paid time off • Full flex work weeks where possible • Vacation, sick, personal time, holiday, paid parental, military, bereavement, and jury duty leave • 15 days of paid leave per calendar year for new employees, prorated based on date of hire • 10 paid holidays per year, prorated based on date of hire • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Medical plan options, some with Health Savings Accounts • Dental plan options • Vision plan options • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • Award-winning culture of innovation • Military-friendly workplace