Quality and Lean Manager

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🕒 Junho 10

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Switzerland Global Enterprise

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1927

🤝 B2B

🛍️ Comércio Eletrônico

B2B • eCommerce • Export

Switzerland Global Enterprise é uma plataforma nacional que oferece suporte às empresas na Suíça para promover seus produtos e serviços em mercados internacionais. A organização oferece diversos serviços, incluindo orientação para entrada em mercados, oportunidades de networking e informações sobre regulamentações de comércio exterior, ajudando as empresas suíças a expandir-se com sucesso e prosperar globalmente.

Descrição

• drive quality and lean maturity across Gas Power Services • serve as the bridge between technical excellence and commercial success • ensure our 'Inquiry-to-Order' (ITO) processes are robust, customer-focused, and highly competitive • Execute proactive efforts to eliminate customer escapes and minimize customer events • Monitor key leading and lagging indicators that directly impact ITO service quality and customer success across commercial operations • Perform systemic ITO problem-solving to root cause • Utilize the Zero Defect Framework to build cross-functional Value Stream capabilities • Build ITO maturity in the key elements of the GEV Lean Operating Method • Curate and disseminate all lean content • Serve as coach for senior business leaders • Support the ITO Commercial Audit Plan • Coordinate ITO data for the Services Quality Monthly Operating Reviews • Provide technical guidance and support to commercial teams regarding lean & quality strategy, culture, and continuous improvement methodologies

🎯 Requisitos

• Bachelor’s Degree in Business or a Technical Discipline from an accredited college or university • at least 5 years of experience • Substantive experience in the Energy industry • significant proficiency in project management, quality management, and lean operating systems • Strong oral and written communication skills • demonstrated ability to analyze, resolve complex problems, and execute tasks with a focus on results • demonstrated mastery of applying lean in diverse contexts • skills facilitating global, cross-functional, mission-based teams toward a common goal • English proficiency is required

🏖️ Benefícios

• medical, dental, vision, and prescription drug coverage • access to Health Coach from GE Vernova, a 24/7 nurse-based resource • access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services • Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. • tuition assistance • adoption assistance • paid parental leave • disability benefits • life insurance • 12 paid holidays • permissive time off