Lead Account Services Manager – Motors and Drives

🕒 2 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $91.400 - $152.200 / ano

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

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GE Vernova

SiteLinkedInTodas as Vagas

10.000+ funcionários

💼 Consultoria

📦 Logística

🏭 Manufatura

Consulting • Logistics • Manufacturing

GE Vernova é líder no setor de energia, com mais de 130 anos de experiência, dedicada a eletrificar o mundo enquanto o descarboniza. A empresa oferece um amplo portfólio de soluções em energia, incluindo tecnologias de geração a gás, hidrelétrica, nuclear e eólica, com o objetivo de fornecer energia confiável, acessível e sustentável. Com forte foco em inovação, a GE Vernova desempenha um papel significativo na redução da pegada de carbono dos sistemas de energia globais e apoia a transição para emissões líquidas zero (net zero) até 2030.

Descrição

• Engage and follow up with customers to win services projects and meet growth initiatives • Act as the customer's single point of contact • Partner with Engineering, Parts, Services, and Projects leaders to drive actions and resolve customer issues • Work with Operations, Engineering, Training, and Purchasing personnel to resolve product issues • Maximize plant availability and purchased services, including parts, field service, upgrades, and other GE service offerings • Translate customer needs and requirements into detailed plans • Drive internal execution to meet targets • Develop long-term customer success plans • Understand customer organizations, assets, potential downtime losses, and installed base • Ensure warranty and service obligations are met, including timely delivery, quality, contract compliance, and service-order profitability • Perform customer site visits and hold routine calls to build relationships and upsell services • Share lessons learned to increase standardization and efficiency • Support pre- and post-contractual administration and management • Manage contract terms and conditions and claims • Define, manage, and execute risk modeling activities • Define, manage, and execute contract estimating processes for tenders and project reviews

🎯 Requisitos

• Bachelor's degree from an accredited university or college or equivalent experience with a high school diploma / GED • 6 years experience in the Services, Sales or Engineering • Willingness to travel up to 30% • Previous experience in a customer interfacing role • Working knowledge of motors and drives technologies • Experience in a customer facing Service Delivery or Project Management position, within a Service environment • Proven Industry, Metals or Oil & Gas experience, with technical knowledge in power generation, metals, mining, plastics processes • Proven track record of maintaining long-term relationships with clients, delivering service offerings and meeting tight deadlines • Attention to detail on financial tracking and reporting of services • Legally authorized to work in the United States • Successful completion of a drug screen, as applicable

🏖️ Benefícios

• Variable incentive compensation • Healthcare, prescription drug, dental, and vision coverage • Health Care Flexible Savings Account • Health Reimbursement Account • Limited Purpose Flexible Spending Account • Dependent Care Flexible Spending Account • Employee assistance program • Defined contribution 401(k) plan • Employee life insurance • Optional dependent life insurance • Employee accidental death or dismemberment insurance coverage • Salary continuance program benefits for disability • Optional long-term disability • Pre-tax transportation/commuter program • Paid holidays • Paid time off • Parental leave • Layoff plan for salaried employees • Tuition reimbursement program • Use of Cariloop • Adoption assistance • Optional identity theft prevention insurance • Optional personal legal assistance • Optional personal excess liability insurance • Professional development • Relocation assistance • Discretionary annual bonus • Health Coach access • 24/7 nurse-based resource • GE Vernova Retirement Savings Plan with company matching contributions and company retirement contributions • Fidelity resources and financial planning consultants • Tuition assistance • 12 paid holidays • Permissive time off