Technical Support Engineer

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GE Vernova

SiteLinkedInTodas as Vagas

10.000+ funcionários

💼 Consultoria

📦 Logística

🏭 Manufatura

Consulting • Logistics • Manufacturing

GE Vernova é líder no setor de energia, com mais de 130 anos de experiência, dedicada a eletrificar o mundo enquanto o descarboniza. A empresa oferece um amplo portfólio de soluções em energia, incluindo tecnologias de geração a gás, hidrelétrica, nuclear e eólica, com o objetivo de fornecer energia confiável, acessível e sustentável. Com forte foco em inovação, a GE Vernova desempenha um papel significativo na redução da pegada de carbono dos sistemas de energia globais e apoia a transição para emissões líquidas zero (net zero) até 2030.

Descrição

• Provide first-level remote technical troubleshooting for turbine issues to service teams and escalate or redirect issues to appropriate technical specialists. • Create and manage technical cases, work orders, and Non-Conformities for instruction, tool, troubleshooting guide, and customer technical query updates. • Support work-order readiness by defining priorities and assisting with tooling and spares lists. • Coordinate daily planning calls with offshore vessels to support execution planning and optimize following-day activities. • Collaborate with design and technical support teams to develop troubleshooting guides. • Lead technical and operational improvements affecting main controller, HMI, SCADA, grid outages, and site-specific operations. • Drive process improvements focused on digitalization, data analytics, and EHS compliance. • Analyze data for continuous improvement in operational safety and quality. • Analyze warnings and improve overall warning strategies. • Provide technical leadership and expertise during the service phase of offshore wind turbine projects. • Act as first contact for service operations leadership, production engineers, SOV supervisors, and turbine technicians. • Report to the Technical Support Leader and support operations execution teams and the Engineering Control team.

🎯 Requisitos

• 8 years of offshore wind farm experience • Degree or diploma in Electrical, Mechatronics, or Industrial Engineering • Proven track record in wind turbine operation and troubleshooting is mandatory • Strong understanding of wind turbine electrical, mechanical, controls, network, and communication systems • Experience with continuous improvement and quality tools applied to service operations • Strong problem-solving, analytical, and interpersonal skills • Flexibility, motivation, and ability to work under pressure • Ability to manage multiple priorities simultaneously • Strong communication, goal-driven, and team-player skills • Understanding of English for global procedures • Legally authorized to work in the United States • Successful completion of a drug screen, as applicable

🏖️ Benefícios

• Professional development • Challenging careers • Competitive compensation • Discretionary annual bonus • Medical coverage • Dental coverage • Vision coverage • Prescription drug coverage • Health Coach access • Employee Assistance Program with 24/7 confidential assessment, counseling and referral services • GE Vernova Retirement Savings Plan • Tax-advantaged 401(k) savings opportunity with company matching contributions • Company retirement contributions • Fidelity resources and financial planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability benefits • Life insurance • 12 paid holidays • Permissive time off