EHRM Operations Support Analyst

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Mind Computing

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🏥 Saúde

📦 Logística

💼 Consultoria

Healthcare • Logistics • Consulting

A Mind Computing é uma empresa de consultoria em serviços digitais de próxima geração que se especializa em inovação, otimização e em obter vantagens competitivas para seus clientes. Como um Negócio de Pequeno Porte de Veterano com Deficiência em Serviço (SDVOSB) e uma Empresa da Zona HUB, a Mind Computing utiliza ferramentas e tecnologias de ponta para impulsionar a transformação digital e significativas melhorias de desempenho para seus clientes. Seus serviços incluem consultoria de negócios, estratégia e implementação de tecnologia e conceitos de próxima geração, como blockchain, Internet das Coisas e inteligência artificial. A empresa enfatiza estratégias digitais ágeis, design thinking cognitivo e desenvolvimento ágil para capacitar os clientes e ajudá-los a revolucionar seus mercados.

Descrição

• Monitor HL7 message dashboards to identify, troubleshoot, and resolve interface issues • Support production troubleshooting calls and assist with log-level analysis to identify root causes of integration issues • Participate in Interface System Testing (IST) sessions • Support EHRM site go-lives and release activities • Assist with release planning, readiness tracking, and operational support during deployments, including occasional off-hours support • Maintain release documentation, test plans, incident logs, and operational documentation • Collaborate with development, architecture, and project teams to support system stability and issue resolution • Contribute to team objectives and take on additional responsibilities as needed

🎯 Requisitos

• Bachelor's degree in Computer Science, Engineering, or a related field • 3-5 years of experience in production support, system operation, system monitoring, or healthcare data integrations • Working knowledge of HL7 messaging and healthcare integration workflows • Experience supporting production environments, monitoring tools, and troubleshooting live system issues • Experience supporting Oracle Health/Cerner EHRM implementations • Experience with Mirth Connect, MuleSoft, or similar integration platforms • Strong communication skills with the ability to collaborate effectively with technical teams and stakeholders • Strong analytical and organizational skills • Familiarity with FHIR standards and healthcare interoperability • Prior government/federal experience • Experience supporting Department of Veterans Affairs (VA) or other federal healthcare programs • Ability to obtain a government clearance • Must reside within the continental US • Occasional off-hours availability required around EHRM site go-lives and releases • Selected candidates must complete fingerprinting at a government facility and undergo a background check • At this time, unable to offer sponsorship

🏖️ Benefícios

• Medical/Dental/Vision • 401k with Employer Match • PTO + Federal Holidays • Corporate Laptop • Training Opportunities • Remote Opportunity