Engagement Manager

🕒 Março 26

Candidatar-se

Encontrar Vagas Remotas Similares

Receber Emails de Vagas Remotas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

GitLab

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2014

🤖 Inteligência Artificial

🏢 Corporativo

☁️ SaaS

💰 Secondary Market em 2020-11

Artificial Intelligence • Enterprise • SaaS

O GitLab é uma plataforma completa de DevOps, entregue como uma única aplicação, que transforma fundamentalmente a forma como os times de Desenvolvimento, Segurança e Ops colaboram e desenvolvem software. Da ideia à produção, o GitLab ajuda os times a reduzir o tempo de ciclo de semanas para minutos, diminuir os custos de desenvolvimento e o time to market, ao mesmo tempo em que aumenta a produtividade dos desenvolvedores.

Descrição

• Build trusted advisor relationships with division chiefs, program managers, and technical leaders • Conduct discovery sessions with prospects and Systems Integrators to understand current-state capabilities, requirements and desired business outcomes • Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and objectives • Structure engagements and commercial proposals to clear outcomes maintaining flexibility for staff augmentation and packaged offerings when needed • Develop custom-scoped SOWs and staffing plans for complex implementations • Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies • Gain agreement on scope and price while guiding customers through commercial terms • Manage project- and account-level escalations • Position consulting, training, success tiers, and additional solutions to ensure successful outcomes • Facilitate solutioning sessions including implementation roadmapping • Drive measurable outcomes by structuring services that support customer success metrics • Own the engagement lifecycle from initial discovery to transition to delivery • Influence cross-functional teams by articulating GitLab’s professional services value proposition • Partner with regional sales and engagement leadership to prioritize and manage services opportunities • Foster a culture of enablement and continuous improvement by training field teams

🎯 Requisitos

• Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region • Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) • Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives • Effective communication and interpersonal skills with executive presence • Highly developed facilitation, negotiation, and problem-solving skills • Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams • Capacity to work autonomously and asynchronously in a fully remote setting

🏖️ Benefícios

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support