Senior Solutions Architect, Operations Manager

🕒 Outubro 9

🌐 Estados Unidos, Canadá – Remoto

🇺🇸 Estados Unidos – Remoto (EUA) 🇨🇦 Canadá – Remoto

💵 $115.200 - $194.400 / ano

⏰ Tempo Integral

🟠 Sênior

💻 Engenheiro de Soluções

👻 Score fantasma 0%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 32 dias.
• As vagas desta empresa costumam ser preenchidas em 47 dias.

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Encontrar Vagas Remotas Similares

GitLab

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2014

💼 Consultoria

📣 Marketing

🤖 Inteligência Artificial

💰 Secondary Market em 2020-11

Consulting • Marketing • Artificial Intelligence

O GitLab é uma plataforma completa de DevOps, entregue como uma única aplicação, que transforma fundamentalmente a forma como os times de Desenvolvimento, Segurança e Ops colaboram e desenvolvem software. Da ideia à produção, o GitLab ajuda os times a reduzir o tempo de ciclo de semanas para minutos, diminuir os custos de desenvolvimento e o time to market, ao mesmo tempo em que aumenta a produtividade dos desenvolvedores.

Descrição

• Own the Solutions Architect operational toolkit and business requirements for systems, workflows, processes, reporting, and documentation • Partner with Revenue Technology, Revenue Analytics, and system owners on implementation, validation, data quality, and operational controls • Manage operational support requests for tooling, access, assignments, and data issues • Improve processes and system workflows for requesting, assigning, and tracking SA engagements • Implement intake requirements and routing rules and automate manual steps • Document and operationalize the SA engagement model, cadences, responsibilities, rules of engagement, handoff criteria, and required customer information • Own SA reporting requirements and data quality standards • Provide visibility into capacity, engagement, technical evaluation progress, and outcomes • Support SA leaders with coverage and capacity planning, business reviews, and operating rhythms • Turn field feedback into operational improvements; lead testing, rollout, documentation, enablement, and adoption

🎯 Requisitos

• Relevant experience in Solutions Architect, Sales, Revenue, or Customer Experience Operations • Understanding of technical sales, pre-sales, and post-sales, SA engagement models, technical evaluations, and how SAs demonstrate customer value, support growth, and coordinate with post-sales teams • Hands-on experience with Salesforce or comparable CRM tools, reporting, data quality, and workflow improvement • Ability to translate field needs into clear system requirements • Structured problem-solving skills • Strong quantitative skills and proficiency in Excel or Google Sheets for capacity, coverage, productivity, and scenario modeling • Strong hands-on experience with AI-native tools to support custom reports and data modeling scenarios • Sound judgment, project management, and communication skills • Ability to work independently, build trust, and influence across a global, distributed organization

🏖️ Benefícios

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave

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