Resident Solutions Architect

🕒 Julho 23

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💻 Engenheiro de Soluções

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 27%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Glean

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🤖 Inteligência Artificial

🏢 Corporativo

⚡ Produtividade

Artificial Intelligence • Enterprise • Productivity

A Glean é uma empresa que fornece uma plataforma orientada por IA projetada para otimizar processos de trabalho dentro das empresas. A plataforma possui ferramentas avançadas para busca no local de trabalho, criação de conteúdo e automação de fluxos de trabalho empresariais. As soluções da Glean ajudam as organizações a pesquisar informações em várias fontes de dados, criar e resumir conteúdo de forma eficiente e automatizar tarefas rotineiras para aumentar a produtividade. Sua tecnologia integra capacidades de IA como prompts pré-definidos, agentes de IA e pesquisa com suporte de IA, oferecendo uma abordagem abrangente para gestão do conhecimento e produtividade no local de trabalho. As aplicações da Glean são particularmente valiosas no suporte a equipes de engenharia, vendas e atendimento ao cliente, simplificando processos e acelerando fluxos de trabalho.

Descrição

• Serve as the primary strategic technical advisor and point of contact for assigned enterprise and strategic customers • Own technical account strategy, quarterly technical roadmap reviews, technical operating reviews, and executive technical alignment • Develop and maintain technical roadmaps aligned to customer objectives, implementation milestones, and measurable success criteria • Lead technical decision-making and architecture review workshops • Guide architecture, design, and implementation choices across connectors, MCP, actions, APIs, SDKs, custom UI embeds, and agent workflows • Productionize advanced customer workflows by defining evals, governance, observability, guardrails, and production-readiness requirements • Design and deliver strategic technical builds, including Skills, Actions, MCP servers, custom connectors, Web SDK integrations, Client API integrations, and embedded experiences • Partner with Solutions Architects on delegated implementation work while retaining accountability for technical direction and customer outcomes • Provide technical enablement to customer admins, developers, and technical stakeholders • Align technical plans with Customer Success, AI Outcomes Managers, Account teams, Product, Engineering, and Support • Translate customer friction, deployment blockers, and enterprise requirements into engineering-ready product feedback • Advise executives, Product, and R&D on enterprise customer needs, solution design, and platform trade-offs • Support customer governance and security motions involving identity, networking, data protection, observability, and rollout readiness • Serve as a technical contact for strategic initiatives and frame escalations while leaving break/fix ownership with Support • Own cross-account technical programs and reusable blueprints • Define and improve the RSA operating model, service packaging, and repeatable delivery patterns • Codify reusable patterns, playbooks, and artifacts for strategic accounts • Shape the Solutions Architect organization through mentorship and advanced enablement programs

🎯 Requisitos

• Clear communication skills for technical conversations with architects, admins, developers, security stakeholders, and executives • Strategic and analytical ability to connect roadmap, architecture, governance, and production outcomes • Software development experience in at least two of Python, Java, Go, or similarly relevant modern programming languages • Strong experience with APIs, SDKs, custom data integrations, and enterprise application architecture in hybrid, SaaS, or on-prem environments • Strong AI fluency, including integrating AI into workflows, building multi-step processes, and applying agents, coding tools, and workflow automation • Ability to shape technical patterns across Skills, agent workflows, MCP, custom actions, custom connectors, Web SDK, Client APIs, and embedded product experiences • Hands-on experience with Claude Code, Cursor, or Copilot • Ability to architect end-to-end AI application patterns involving content ingestion, retrieval, grounded answer generation, and source-aware responses using Indexing, Search, and Chat APIs • Strong technical debugging skills, including log analysis, code analysis, end-to-end tracing, and structured troubleshooting across distributed systems • Deep understanding of cloud and on-prem networking, private connectivity patterns, and enterprise security constraints • Hands-on experience with at least one of Google Cloud Platform, Amazon Web Services, or Microsoft Azure • Security and audit fluency • Experience defining production-readiness requirements for AI-powered workflows, including evals, observability, governance, reliability, and rollback or escalation paths • Experience moving prototypes into enterprise-ready designs and production-quality systems • Experience in at least two of Software Engineering, Pre-Sales Engineering, Post-Sales Engineering, Professional Services, Support Engineering, Forward Deployment, or Solutions Architecture • Strong executive communication, technical account management, architecture leadership, cross-functional influence, enablement, data-driven judgment, self-motivation, and attention to detail • Experience serving as the named technical owner for strategic or complex enterprise accounts • Experience supporting architecture-heavy customers with private networking, on-prem data sources, advanced governance, custom UI needs, or AI workflow productionization • Bachelor’s degree in Computer Science or equivalent with 7+ years of relevant technical consulting, solutions architecture, or customer-facing engineering experience, or Master’s degree in Computer Science or equivalent with 7+ years of relevant experience • Pre-sales or post-sales Solutions Architect experience in a product-led company is a strong plus

🏖️ Benefícios

• Medical, Vision, and Dental coverage • Generous time-off policy • Opportunity to contribute to a 401k plan • Home office improvement stipend • Annual education stipend • Annual wellness stipend • Regular company events • Healthy lunches daily • Variable compensation may be available for certain roles • Equity may be available for certain roles