CBO Systems Manager

🕒 6 dias atrás

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DASCO Home Medical Equipment

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1989

⚕️ Seguro de Saúde

Healthcare Insurance

A DASCO Home Medical Equipment é uma empresa familiar dedicada a fornecer equipamentos médicos domiciliares para ajudar as pessoas a respirar, dormir e sentir-se melhor. Fundada em 1987 por Don Seeley e agora de propriedade de seus filhos, a empresa está sediada em Westerville, Ohio, com filiais em vários estados dos Estados Unidos. A DASCO oferece uma variedade de serviços, incluindo terapia respiratória, programas de terapia do sono e educação para pacientes e parceiros de saúde. Eles também estão ativamente envolvidos em serviços comunitários, apoiando organizações locais e iniciativas de caridade. A DASCO está comprometida em exceder as expectativas dos clientes e melhorar a qualidade de vida de seus clientes.

Descrição

• Oversee and support operational systems utilized within Central Business Operations • Serve as a primary systems resource for platforms including Parachute, Synapse, Coral, Brightree, and related technologies • Partner with operational leadership to improve workflows, automation, and system utilization across departments • Configure and maintain system settings, workflows, operational rules, and user access • Identify opportunities to reduce manual work and improve operational efficiency through automation and system enhancements • Troubleshoot system issues and coordinate resolutions with vendors, IT, and operational teams • Support system integrations and ensure data accuracy across platforms • Develop and maintain reporting, dashboards, and operational metrics • Lead testing, validation, and implementation efforts for system updates, enhancements, and new workflows • Create and maintain documentation, standard operating procedures, and workflow guides • Train and support associates and leaders on systems functionality and best practices • Partner cross-functionally with Revenue Cycle, Clinical, Intake, Documentation, Resupply, Compliance, IT, and Operations teams • Ensure compliance with HIPAA, company policies, and data security standards • Participate in operational strategy discussions and continuous improvement initiatives • Other duties and special projects as assigned

🎯 Requisitos

• Bachelor’s degree in Information Technology, Healthcare Administration, Business, Operations, or related field preferred • Previous experience supporting healthcare operational systems strongly preferred • Experience with Brightree, Parachute, Synapse, Coral, or similar healthcare technology platforms preferred • Experience with workflow automation, reporting, operational analytics, or process improvement initiatives preferred • Strong project management and organizational skills • Advanced problem-solving and analytical abilities • Strong communication and collaboration skills • Proficiency in Microsoft Office Suite, particularly Excel and reporting tools

🏖️ Benefícios

• Occasional evening and weekend work may be required as job duties demand