Staff Product Manager, Healthcare

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🕒 Maio 27

🐊 Florida, Michigan, +1 estados a mais – Remoto

🐊 Florida – Remote 🚗 Michigan – Remote 🌴 South Carolina – Remote

💵 $130.000 - $173.000 / ano

⏰ Tempo Integral

🔴 Especialista

✅ Gerente de Produto

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GoTo

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2000

☁️ SaaS

📡 Telecomunicações

🏢 Corporativo

💰 Seed Round em 2013-11

SaaS • Telecommunications • Enterprise

A GoTo é uma empresa que oferece soluções all-in-one de comunicação corporativa e de gerenciamento remoto de TI. Seu portfólio inclui o GoTo Connect, uma plataforma de comunicação all-in-one que oferece recursos como sistemas de telefonia em nuvem, canais digitais e contact centers com IA, projetados para melhorar a experiência do cliente. Além disso, a GoTo oferece serviços de gestão e suporte de TI, como acesso remoto, MDM (Mobile Device Management) e ITAM (IT Asset Management), para aumentar a produtividade e a segurança das empresas. A empresa atende a diversos setores, como saúde, jurídico, educação e serviços profissionais, garantindo comunicação e suporte de TI contínuos, de qualquer lugar e em qualquer dispositivo.

Descrição

• Define and drive the 12-month product roadmap for GoTo Connect for Healthcare, grounded in deep customer discovery, market data, and measurable business impact. • Partner cross-functionally with Engineering, UX/Design, Sales, Product Marketing, Customer Success, and EHR partners (e.g., Epic, Athenahealth, NextGen) to deliver differentiated, high-impact healthcare solutions. • Lead healthcare-focused customer discovery (interviews, advisory boards, win/loss analysis) and translate insights into clear product requirements and prioritized integration strategies. • Deliver meaningful product outcomes, including expanded EHR integrations, AI-powered healthcare workflows, and features that improve win rates, attach rates, and reduce churn. • Create compelling sales enablement assets (competitive positioning, ROI tools, workflow messaging) that empower GTM teams to win in competitive healthcare deals.

🎯 Requisitos

• 5+ years of product management experience owning a roadmap and shipping SaaS products, ideally within communications, UCaaS, CCaaS, or CX platforms. • Deep, firsthand understanding of U.S. healthcare operations, including HIPAA, patient data handling, EHR ecosystems (e.g., Epic, Athenahealth, NextGen), and real-world clinical and front-office workflows. • Proven ability to drive segment-specific differentiation on a horizontal platform, with measurable business outcomes such as improved win rates, bookings growth, or reduced churn. • Strong strategic and analytical mindset, with the ability to prioritize, evaluate AI opportunities (e.g., voice AI, LLMs), and tie product decisions directly to revenue and market impact. • Exceptional cross-functional leadership with a track record of influencing without authority and thriving in high-autonomy, high-accountability environments.

🏖️ Benefícios

• Comprehensive health benefits • Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days • Tuition reimbursement and access to instructor-led and on-demand learning and development programs • The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coaching • Employee-led communities and programs, including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching