Strategic Solutions Manager

Vaga não está no LinkedIn

🕒 2 dias atrás

🎸 Tennessee – Remoto

infoinfo

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

👻 Score fantasma 12%

infoinfo

🗣️🇺🇸🇬🇧 Inglês obrigatório

SQL

Tableau

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Logo of Green Mountain

Green Mountain

51 - 200 funcionários

Fundada em 1999

📦 Logística

☁️ SaaS

🤝 B2B

Logistics • SaaS • B2B

A Green Mountain é uma empresa de gestão de gastos com encomendas e otimização logística. Ela combina software especializado (sistemas de auditoria e re-rate, Intelligent Visibility impulsionado pela Oreamnos AI) com serviços de consultoria, gestão de transportadoras e dados, e automação de processos para ajudar grandes remetentes complexos a reduzir custos de encomendas, melhorar a precisão e otimizar suas redes de encomendas. A empresa enfatiza parceria estratégica contínua e expertise na indústria, citando resultados como $541 milhões em economia para os clientes, 1,6 bilhões de remessas processadas e um ROI médio de 1577% para os clientes. A Green Mountain se posiciona como uma parceira B2B para varejistas e empresas que buscam transformar o envio em uma vantagem competitiva.

Descrição

• Serve as the primary point of contact for assigned customers, owning executive-level relationships and day-to-day delivery • Lead parcel network analysis and modeling for network evaluations, carrier contract decisions, and optimization strategies • Identify cost and service improvement opportunities and track projected and realized savings with customers • Develop reports, dashboards, and visualizations that turn complex shipping data into actionable insights • Present findings and recommendations to analysts, operations managers, senior executives, and C-suite executives • Lead recurring and ad hoc customer meetings, establishing priorities, action items, and accountability • Lead, coach, and develop a team of Solutions Engineers by setting objectives and KPIs, providing feedback, and supporting development plans • Build scalable financial tools and models for business reviews, planning, and forecasting • Develop and automate analytical models and delivery processes to improve scalability, quality, and speed to insight • Support business development and pre-sales activities by shaping solutions, business cases, and proposals • Liaise between carriers and customers to resolve billing and contract-related issues • Ensure reports, models, and deliverables are tested and quality-checked before reaching customers

🎯 Requisitos

• 5+ years of customer-facing account management experience in transportation, parcel, logistics, or supply chain, including experience leading analytical projects • Demonstrated success managing executive-level customer relationships and clearly communicating complex findings • Strong analytical skills, including advanced Microsoft Excel and SQL, with the ability to extract insights from large data sets • Experience leading, coaching, mentoring, and developing team members • Bachelor’s degree in Industrial Engineering, Logistics, MIS, Business, or a related discipline, or equivalent practical experience • Ability to remain customer-focused and effective in a fast-paced, rapidly evolving environment • A strong sense of ownership, demonstrated by meeting deadlines, taking accountability, and treating mistakes as opportunities to learn • Experience with Power BI, Tableau, or comparable business intelligence tools • Transportation optimization, carrier pricing, or parcel analytics experience • Advanced expertise in financial forecasting and process automation • Project management and business development experience • Consulting experience, particularly with enterprise or Fortune 500 customers • Travel up to 25% • Must be an intentional human candidate; applications submitted through third-party automated services or trained AI bots will be disqualified

🏖️ Benefícios

• Medical coverage with two plan options • Dental benefits • Vision benefits • HSA-qualified high-deductible health plan with generous company contribution • Optional health care and dependent care flexible spending accounts • Company-paid basic life insurance • Short- and long-term disability coverage available from day one • Voluntary supplemental insurance plans • Fully remote work options in many US states • Paid holidays • PTO • Summer Hours with no waiting period • 401(k) plan with an automatic company contribution

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