LMS Systems & Training Operations Coordinator, Bilingual English/Spanish

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GPS Group Peer Support

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1 - 10 funcionários

📚 Educação

🌍 Impacto Social

Healthcare • Education • Social Impact

O GPS Group Peer Support é uma organização dedicada a fornecer grupos de apoio informados sobre trauma para indivíduos em recuperação de dependências e outros desafios de saúde mental. Eles oferecem currículos baseados em evidências e programas de treinamento destinados a equipar facilitadores e profissionais de saúde com as ferramentas necessárias para apoiar suas comunidades de forma eficaz. Com foco em criar ambientes acolhedores, o GPS facilita grupos presenciais e online para promover a conexão e a cura entre os participantes.

Descrição

• Own LMS platform end-to-end (LearnWorlds or equivalent) • Manage: Course setup and structure • Participant enrollment and access • Permissions and user management • Troubleshoot LMS issues independently in real time • Maintain data integrity across LMS and CRM (HubSpot) • Identify and resolve system issues proactively • Ensure all LMS workflows support accurate reporting and program delivery • Maintain accurate participant data across LMS and HubSpot • Ensure alignment between registration, enrollment, and reporting • Identify and resolve discrepancies across systems • Support reporting accuracy for trainings and programs • Coordinate logistics for training programs and support groups • Monitor participant progress, attendance, and completion • Ensure all communications, materials, and systems are aligned • Resolve operational issues during live programs • Lead Zoom session setup and management • Troubleshoot participant access and technical issues in real time • Support facilitators during sessions.

🎯 Requisitos

• 3+ years managing an LMS at the admin level (required) • Must have directly handled: Course setup and structure • Participant enrollment and access • LMS troubleshooting • System-level data management • Experience with CRM systems (HubSpot or similar) • Experience maintaining data accuracy across multiple systems • Fluency in English and Spanish (required)