Senior Partner Operations Change Management Strategist

🕒 Abril 20

🏄 California, New York, +1 estados a mais – Remoto

🏄 California – Remote 🗽 New York – Remote 🌲 Oregon – Remote

💵 $128.200 - $178.000 / ano

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

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Mercury

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2019

💳 Fintech

💸 Finanças

☁️ SaaS

Fintech • Finance • SaaS

A Mercury é uma empresa de tecnologia financeira que oferece serviços de banco online para empresas, embora não seja um banco em si. Ela faz parcerias com bancos segurados pelo FDIC, como Choice Financial Group, Column N. A. e Evolve Bank & Trust para oferecer serviços bancários. A Mercury tem como objetivo simplificar as operações financeiras para startups e empresas, oferecendo uma gama de serviços que inclui contas correntes e de poupança, gestão de tesouraria, cartões corporativos, gestão de despesas, faturamento e automações contábeis. A plataforma é projetada para otimizar várias tarefas bancárias e aprimorar os fluxos financeiros com recursos como monitoramento contra fraudes e segurança de contas. Também oferece oportunidades de investimento através do seu produto Mercury Treasury e suporte a startups através de sua plataforma Mercury Raise.

Descrição

• Own, mature, expand, and operate our existing change management processes with internal teams and our product and banking partners • Support day-to-day relationship management with Mercury’s bank partners related to new feature and product launches • Help build the knowledge base for how our partnerships work and a framework for our internal teams to support new feature development • Onboard and train Mercury employees on any external tools or dashboards they need to work with partners • Work with risk and compliance to create reporting and feedback processes that can scale alongside product development • Work with engineering and product to launch features and grow existing programs • Work with marketing to track changes and deliver roadmaps to external stakeholders • Get exposure to a ton of teams at Mercury - working with everyone from Audit to Legal • Help our partnerships team strategically grow Mercury’s network of financial relationships and deepen already existing programs

🎯 Requisitos

• Have 7+ years of experience in financial services or banking operations, with at least 3 years supporting bank partnerships • Feel confident building relationships and being the operational go-to for change requests related to our bank partners • Have strong organizational skills and an eye for detail • Be highly collaborative and innately tuned in to partner expectations • Hold a high-quality bar for your work and those around you • Consistently exercise empathy • Stay calm and collected while working on ten things at once • Exercise creativity while working within difficult constraints • Have a strong product sense and technical inclination to liaise with internal and external teams • Communicate ideas clearly across teams • Be comfortable owning time-sensitive reporting deliverables and deadlines, and working seamlessly with internal contributors to exceed the expectations of our banking partners • Be motivated to leverage tools and processes to automate as much of your job as possible.

🏖️ Benefícios

• base salary • equity • benefits