Senior Manager, Operations

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🕒 Abril 17

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $125.000 - $145.000 / ano

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

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Clarify Health Solutions

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2015

⚕️ Seguro de Saúde

🤖 Inteligência Artificial

🧬 Biotecnologia

💰 $150.000.000 Series D em 2022-04

Healthcare Insurance • Artificial Intelligence • Biotechnology

A Clarify Health Solutions é uma empresa especializada em análise de dados de saúde, oferecendo insights potenciados por IA para melhorar a tomada de decisões para provedores de saúde, pagadores, tecnologia e serviços, e setores de ciências da vida. Suas soluções são projetadas para ajudar a aumentar a receita, conter custos, orientar cuidados e aproveitar dados para alcançar um melhor desempenho na indústria da saúde. Eles utilizam diversas fontes de dados e metodologias avançadas de benchmarking para fornecer insights acionáveis e ajudaram seus clientes a desbloquear um retorno significativo sobre o investimento (ROI) e crescimento de receita.

Descrição

• The Senior Manager, Operations will be a shared resource across functions, with scope that shifts week to week based on organizational priority. Broad responsibility areas include: • Build, test, and deploy AI‑powered workflows that improve speed, quality, and consistency across commercial, marketing, and operational teams • Identify manual processes that can be automated; prototype solutions using AI tools, no‑code platforms, or lightweight scripts before involving engineering • Train internal teams on AI adoption and create documentation, guides, and best practices • Stay current on emerging AI capabilities and recommend tools or workflows that enhance productivity • Own Salesforce hygiene, reporting, and pipeline visibility to support high‑value payer and provider deals • Build and maintain dashboards, workflows, and templates that standardize commercial execution • Support deal operations across Sales, Solutions, Legal, and Finance to ensure smooth contracting and onboarding • Coordinate cross‑functional inputs for pricing scenarios, forecasting, and revenue reporting • Support marketing automation hygiene (Pardot/HubSpot), segmentation cleanup, and campaign tracking • Build dashboards connecting marketing activity to pipeline outcomes • Assist with operations for webinars, events, and executive roundtables • Provide flexible support for digital operations (SEO audits, website updates, email workflows) • Prepare Board materials, leadership updates, and quarterly business reviews — pulling data, building slides, and synthesizing insights • Track and close action items from executive meetings; ensure nothing slips • Manage operating cadences for cross‑functional initiatives and provide clear, accurate status updates • Support strategic projects requiring research, structured analysis, or synthesis • Serve as institutional memory — documenting decisions, context, and next steps • Partner with FP&A on commercial financial planning support — pipeline-to-revenue reconciliation, forecast accuracy tracking, and variance analysis on bookings vs. revenue performance • Support pricing scenario analysis and deal economics modeling for new health system engagements, working with Finance to ensure outcomes-based contract structures are modeled accurately • Maintain SFDC as a source of truth for revenue reporting — ensure pipeline data feeds accurate forecasting and Board-level commercial metrics

🎯 Requisitos

• 3–6 years in operations, strategy, consulting, BizOps, or Chief of Staff‑adjacent roles • Demonstrated AI‑native workflow — daily use of AI tools with real examples • Strong analytical and technical fluency; comfortable learning new systems quickly • Exceptional attention to detail and ability to produce polished, executive‑ready work • Strong written communication and ability to synthesize complex information • Ability to influence cross‑functionally without authority • Comfort operating in ambiguity, shifting priorities, and high‑velocity environments • **Bonus if you have:** • Consulting experience (MBB, Big 4, Advisory Board, Sg2, Chartis, etc.) • Early‑stage startup or BizOps experience • Healthcare or healthtech exposure (payer, provider, life sciences) • Salesforce experience beyond basic user level • Marketing automation experience (Pardot, HubSpot) • Non‑linear career path demonstrating adaptability • SQL, Python, or no‑code automation (Zapier, Make) • Experience deploying AI tools or running AI enablement sessions • Exposure to SEO, content operations, or digital marketing

🏖️ Benefícios

• Competitive compensation: base salary + standard performance bonus + equity • Quality health insurance • Traditional 401K plan • Vision, dental, disability, and life insurance • Flexible Spending Accounts and Commuter Benefits • Generous PTO • Flexibility for remote work • Monthly wellness stipend • Enterprise AI tools (Claude Enterprise and others) • Direct exposure to executive leadership, Board-level materials, and the full commercial and operational complexity of a company in active transformation • A role that will make you significantly better — the breadth of work, the speed of the environment, and the quality bar we hold will compound your skills faster than a narrower, more defined role • Colleagues who are genuinely excited about building something new and will treat your contribution as important, not as support work