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Patient Access Manager

🕒 Setembro 30

🏖️ New Jersey, New York, +1 estados a mais – Remoto

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💵 $152.250 - $253.750 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da GSK, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Setembro 30

Ainda aberta no site da GSK. Verificada 2 horas atrás.

Logo of GSK

GSK

10.000+ funcionários

🏭 Manufatura

💊 Farmacêutico

🏥 Saúde

Manufacturing • Pharmaceuticals • Healthcare

Estamos unindo ciência, tecnologia e talento para nos anteciparmos às doenças, juntos.

Descrição

• Serve as the single point of contact for patients, caregivers, and healthcare provider office staff across the GSK Oncology portfolio • Guide patients through onboarding, access, reimbursement, support solutions, and ongoing treatment journeys • Conduct welcome calls and ongoing patient journey touchpoints using approved materials • Support patient enrollment in GSK services, including PAP, and guide patients and offices through enrollment requirements and consent capture • Provide approved treatment education and product and disease-state information • Educate patients on coverage outcomes, cost-sharing, and financial assistance options • Facilitate transfers to Specialty Pharmacy, Medical Information, the GSK Response Center, REMS vendors, and back-office Benefits Specialists • Maintain accurate documentation in GSK internal systems and Salesforce Health Cloud / CRM • Capture and report adverse events and product quality complaints • Educate provider offices on payer coverage, coding, payment policies, benefit investigations, prior authorizations, and appeals • Support office-level access case resolution and escalate complex payer issues • Interface with Payer Account Managers, Specialty Pharmacy Account Directors, and Oncology Sales teams within compliance boundaries • Maintain strict separation between patient-facing and account-facing activities and protect patient-identifiable information • Follow SOPs, business rules, corporate policies, HIPAA requirements, and compliance guidance

🎯 Requisitos

• Bachelor's degree • 3+ years of combined experience in field reimbursement, hub case management, patient experience programs, or helping patients and providers navigate insurance verification, prior authorization requirements, and access criteria • Ability to travel up to 20%, including overnights • Valid driver's license • Candidates should reside within the assigned territory or within 30 miles of the territory border • Extensive experience in oncology patient navigation, access and reimbursement, or hub case management • Experience using CRM and case-management platforms, preferably Salesforce Health Cloud • Active RN license and Bachelor of Science in Nursing (BSN) preferred • Excellent verbal, written, and presentation communication skills

🏖️ Benefícios

• Annual bonus • Eligibility to participate in a share based long term incentive program • Health care and other insurance benefits for employee and family • Retirement benefits • Paid holidays • Vacation • Paid caregiver/parental and medical leave • Comprehensive benefits program

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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