Launch & Enablement Manager

🕒 Agosto 19

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $100.000 - $150.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of GT Independence

GT Independence

501 - 1000 funcionários

👥 RH Tech

☁️ SaaS

👥 B2C

HR Tech • SaaS • B2C

A GT Independence é uma empresa que auxilia as pessoas a autogerenciar seus cuidados de longo prazo, permitindo que indivíduos contratem cuidadores domiciliares ou baseados na comunidade e cuidando das tarefas administrativas, como folha de pagamento, impostos e documentação. Eles fornecem um aplicativo móvel para que os cuidadores acompanhem as horas, enviem folhas de ponto e obtenham aprovações, além de orientar os participantes sobre as opções de autogerenciamento do Medicaid/Medicare específicas de cada estado, para que as pessoas possam permanecer em suas casas e manter sua independência.

Descrição

• Define and manage launch readiness plans for product and technology releases, including stakeholder engagement, training, support, communications, and adoption activities • Own the launch calendar, milestone tracking, readiness status, action items, risks, issues, and decision logs for assigned releases • Partner with Product Owners and Development to understand release scope, target users, dependencies, operational impacts, and expected business outcomes • Coordinate launch activities across Operations, Support, Training, Marketing/Communications, Compliance, and other affected teams • Ensure internal teams are enabled to adopt, support, promote, and leverage new releases through appropriate materials and forums • Develop or coordinate release notes, FAQs, readiness checklists, support guides, training materials, stakeholder briefings, and adoption toolkits • Facilitate readiness reviews, stakeholder checkpoints, go/no-go preparation, and launch retrospectives • Track stakeholder questions, risks, training gaps, operational impacts, and open decisions through launch completion • Coordinate post-launch support, feedback capture, adoption monitoring, issue escalation, and continuous improvement actions • Establish repeatable launch and enablement practices in partnership with Product Operations

🎯 Requisitos

• 5+ years of experience in launch management, enablement, project/program coordination, change management, product operations, or related roles • Experience coordinating technology or product releases across multiple business and technical stakeholder groups • Familiarity with healthcare insurance programs (e.g., Medicaid), business administration, and enterprise platforms (e.g., ERP, claims, payroll, tax, customer-facing systems) preferred • Strong project coordination skills, including planning, milestone tracking, risk management, action follow-up, and status reporting • Ability to translate release scope and technical details into clear readiness actions for operational, support, and training teams • Experience developing or coordinating communications, training materials, release notes, FAQs, and stakeholder briefings • Strong facilitation skills with the ability to drive alignment across teams without direct authority • Comfort operating in complex, regulated, or multi-state environments preferred • Experience with collaboration and delivery tools such as Azure DevOps, Smartsheet, Microsoft Planner, Teams, SharePoint, or similar platforms • Excellent written and verbal communication skills, with strong attention to detail • Continuous improvement mindset and ability to build repeatable launch processes

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