Program Enrollment Manager

🕒 Março 28

🧀 Wisconsin – Remoto

🧀 Wisconsin – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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GT Independence

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

☁️ SaaS

👥 RH Tech

👥 B2C

SaaS • HR Tech • B2C

A GT Independence é uma empresa que permite que as pessoas auto-dirijam seus cuidados de longo prazo, ajudando-os a contratar cuidadores domiciliares ou comunitários e gerenciando detalhes administrativos, como folhas de pagamento, impostos e registros de horas. Eles fornecem um aplicativo móvel (o App GT) para que os cuidadores acompanhem as horas de trabalho, enviem registros de horas e obtenham aprovações dos empregadores, além de trabalhar com programas estaduais de auto-direção do Medicare/Medicaid para apoiar os participantes. A GT Independence se posiciona como uma provedora de serviços habilitados por tecnologia que simplifica a gestão fiscal e ajuda os indivíduos a permanecerem em suas casas e comunidades.

Descrição

• Leads the enrollment team within a state or region to ensure the highest quality service is provided with the enrollment process to those self-directing their services and the referring entities • Generates leads and referrals for new individuals and their employees • Cultivates relationships with case managers, support brokers, independent facilitators and other referring individuals and agencies to develop a base of referrals • Driving enrollments to achieve company growth goals within existing contracts through conducting presentations and meetings with case managers, external stakeholders, and participants • Provides constant and accurate communication to referrers and those being enrolled on the status of the enrollments and where everyone is in the process • Supporting the Directors of Business Development in new opportunities within the market • Troubleshoots issues and field questions from their staff, and all external customers to ensure the enrollment process is smooth and adaptive • Ensures that the Enrollment team is training new participants and their employees on using the GT Caregiver App and other GT Tools, roles and responsibilities, and program specific items • Provides daily direction and communication to employees so that enrollment and processing related calls are answered in a timely, efficient, and knowledgeable manner • Provides continual evaluation of processes and procedures; responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers • Manages employees, ensuring work is handled efficiently and effectively • Provides performance feedback and coaching on a regular basis to each direct report • Ensures employees have appropriate training and other resources to perform their jobs • Creates and maintains a high-quality work environment • Assists the Director with the development, analyses and implementation of staffing, training, scheduling, and reward/recognition programs • Manages special or ongoing projects that are important to area/process improvement • Uses appropriate judgment in upward communication regarding department or employee concerns • Assists with documentation and training of DocuSign program and GT Enroll • Assists in developing and preparing operational plans and reports on project status

🎯 Requisitos

• Bachelor’s degree preferred • High School Diploma or GED required • At least 3 years of related experience • Excellent written and oral communication skills • Extensive experience in working on complex projects with critical thinking and problem solving • Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing • Demonstrate the ability to balance work pressure with time management skills • Demonstrate ability to build positive relationships and communicate with people of diverse backgrounds and abilities • Experience in working, initiating, and maintaining a highly effective team • Competent in the use of Microsoft programs and the Internet • Competent use of Excel

🏖️ Benefícios

• Flexible time off • Competitive wages and benefits • Opportunity to grow professionally