RN Case Manager – Behavioral Health

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🕒 Setembro 1

🧀 Wisconsin – Remoto

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💵 $90.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 16%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Guide Healthcare

Guide Healthcare

51 - 200 funcionários

Fundada em 2018

⚕️ Seguro de Saúde

🏥 Saúde

🎯 Recrutamento

Healthcare Insurance • Healthcare • Recruitment

A Guide Healthcare está liderando um movimento onde a criatividade gera mudanças positivas no setor de saúde. A empresa é especializada na prestação de serviços de saúde aliados e recrutamento na área de saúde, com foco no suporte e tratamento de idosos. Com um compromisso de agregar valor aos seus clientes, parceiros e equipes, a Guide Healthcare busca fazer as coisas de maneira diferente na indústria.

Descrição

• Enhance the quality of member management, maximize member satisfaction and cost effectiveness, and assist members in navigating the healthcare system • Work collaboratively with clients, members, and healthcare teams to promote wellness and problem-solve • Conduct telephonic member and provider outreach • Collect and analyze data • Perform reporting, clinical review, medical and behavioral health assessments, and compliant documentation • Pull, sort, and analyze data to determine member eligibility for the Population Health Management Program • Coordinate and provide timely, effective, equitable, safe, and member-centric care while following HMO processes • Manage case assignments, including outreach, documentation, monitoring case progression, and case closure • Meet reporting and documentation standards and participate in collaborative meetings with department staff and clients • Address barriers, social determinants, member motivators, and psychosocial issues to support wellness and health autonomy • Educate members on navigating the HMO and healthcare spectrum while promoting quality and cost-effective interventions and outcomes • Support operational activities to meet customer requirements and satisfaction • Maintain confidentiality of computer programs, medical records, and data • Participate in QM/UM Committee Meetings, including material preparation, minutes, data collection and analysis, reporting, and follow-up tasks; some meetings may require in-person attendance • Rotate in off-hour/weekend calls if applicable • Pursue continued professional growth and education consistent with current nursing practice and the Illinois Practice Act • Perform other responsibilities as assigned and according to annual program requirements

🎯 Requisitos

• Current IL Registered Nurse License • Illinois nursing professional staff must complete 20 hours of continuing education per 2-year license renewal cycle • Minimum of five years of experience in a variety of health care settings • Highly experienced in Case Management and Chronic Condition Management • Knowledge of utilization review, quality improvement, managed care, and/or community health • Previous remote and/or telephonic work experience • Basic knowledge of case management principles, healthcare management, and reimbursement components • Experience with motivational interviewing • Excellent clinical judgment • Highly skilled in verbal and written communication • Strong organizational, problem solving, and time management skills • Ability to ensure timely completion of projects and assignments • Ability to prioritize and react to rapidly changing business needs • Ability to work independently and remotely with multi-tasking skills for fast-paced workflows • Software knowledge including word processing and spreadsheets • Computer skills including MS Word, Excel, Access, PDF, Outlook, etc. • Experience navigating multiple EMRs • High-speed/secured home internet connection with minimum 100 Mbps download and 10 Mbps upload • Private HIPAA-compliant home office with a locking door for security and privacy • Backup internet connection service options for outages

🏖️ Benefícios

• Fully remote work with flexible work-from-home arrangement • Necessary work equipment provided at no charge • Medical, Dental, and Vision plans • 401(k) plan with a 3% employer match to the employee’s 6% contribution • Life and Disability insurance • Voluntary Life insurance options • Employee Assistance Program (EAP) • Paid time off plans • Paid parental leave • Learning and development resources • Virtual meetings and remote-first work environment

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